Training Co-ordinator

3 weeks ago

Bengaluru, India Moody's Full time

Manage and have oversight of all scheduling related activities for the ME, Europe, APAC, and Africa regions. Ensuring that responses to training requests are managed in a timely manner and that all required teams are updated on a regular basis.
- Manage schedules, working with Sales Reps and Client Facing Teams to ensure contracts are signed before training dates are confirmed.
- Create and Manage all Statements of Work (SOWs) required for trainer contractors in the ME, Europe, APAC & Africa. Provide weekly report on SOW’s produced globally each week.
- Regularly update the scheduling tool to ensure trainers’ delivery dates are accurate and current at all times - working closely with the vendors & trainers to ensure they are aware of their schedules and advised in a timely manner if any changes are required - proactively adjust trainer schedules as business requires
- Manage sales requests (from Sales Reps & Sales Mgrs at all levels) for trainer assignments related to client specific training, allocating potential trainers, checking availability and schedules, reserving slots to meet client demand.
- Act as backup for the scheduling team in other regions as required.
- Represent the Scheduling team at meetings or events as required
- Assist with operational matters as they arise such as financial details, course scheduling, maintenance of course lists, also assisting instructors with training materials and other requests
- Bachelor’s degree required (business or finance preferred)
- Solid work experience in a service organization (previous experience in a training environment is essential)
- Proven client service skills

In the Banking group, we help lending institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

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