Customer Retentions Agent
2 weeks ago
Job Description for Retention
Communicating with customers and sales representatives.
Analyzing customer behavior.
Gathering information about customer complaints.
Meeting with the sales team to propose customer retention solutions.
Writing and presenting customer behavior reports.
Building positive relationships with customers and business associates.
Developing aggressive retention strategies based on customer feedback.
Negotiating with customers to renew contracts and retain business by checking with
marketing for best plans.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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