![Savantys Solutions](https://media.trabajo.org/img/noimg.jpg)
Customer Care Agent
3 weeks ago
Assist with ensuring a high level of customer satisfaction by driving quality through issue engagement, follow-up, escalation, and resolution by channelling requests to the appropriate resources in a timely fashion.
Maintain management awareness of high-impact customer and partner issues and communicate needs as appropriate for additional consideration and attention.
Document all interactions in the CRM, according to department guidelines.
Assist with the coordination of technical and non-technical resources within technical support and across departments to develop issues resolution action plans to the benefit of customers and partners.
Act as customers and partners' primary point of contact for escalation of acute support delivery experience concerns.
Maintain regular communication with assigned customers and partners.
Comply with all corporate and departmental privacy and data security policies and practices.
Able to learn technology, particularly as it relates to identifying customers' needs.
Motivated to help others.
Able to thrive in a fast paced environment.
Highly organized and experienced at successfully multitasking and prioritizing while remaining detail-oriented.
Demonstrated ability to use sound judgment and appropriately escalate issues for guidance.
Collaborative skills, applied successfully within a team as well as with other areas.
Demonstrated critical thinking and problem-solving skills.
Written and verbal communication skills.
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
- Telugu (required)
Work Location: In person
-
Customer Care Agent
2 months ago
Malad West Dely, Mumbai, Maharashtra, India Savantys Solutions Full timeAssist with ensuring a high level of customer satisfaction by driving quality through issue engagement, follow-up, escalation, and resolution by channelling requests to the appropriate resources in a timely fashion. Maintain management awareness of high-impact customer and partner issues and communicate needs as appropriate for additional consideration and...
-
Customer Care Agent
5 days ago
Malad West Dely, Mumbai, Maharashtra, India Savantys Solutions Full timeAssist with ensuring a high level of customer satisfaction by driving quality through issue engagement, follow-up, escalation, and resolution by channelling requests to the appropriate resources in a timely fashion.Maintain management awareness of high-impact customer and partner issues and communicate needs as appropriate for additional consideration and...
-
Customer Care Agent
1 week ago
Mumbai, Maharashtra, India Get jobs India Full timeFor a quick response please contact us on 9372475273 We have openings for customer care agent for International process Immediate joining Salary : up to 34k for Experienced For freshers 24k Need graduate freshers Incentives: 40k Location: Malad **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹25,000.00 - ₹32,000.00 per...
-
Telesales Agent
2 months ago
Malad West Dely, Mumbai, Maharashtra, India Light Ahead Tech Services Pvt Ltd Full timeAs an experienced telesales agent, you will be responsible for contacting potential customers by phone to promote our products/services, explain the benefits, and answer any questions they may have. Your goal will be to persuade customers to purchase our products/services by demonstrating their value and benefits. **Responsibilities**: - Contact potential...
-
Telesales Agent
1 day ago
Malad West Dely, Mumbai, Maharashtra, India Light Ahead Tech Services Pvt Ltd Full timeAs an experienced telesales agent, you will be responsible for contacting potential customers by phone to promote our products/services, explain the benefits, and answer any questions they may have. Your goal will be to persuade customers to purchase our products/services by demonstrating their value and benefits. **Responsibilities**: - Contact potential...
-
Customer Care Executive
2 weeks ago
Malad West Dely, Mumbai, Maharashtra, India Corporate Hub Full timeHiring for An Corporate Company for Customer care. Need Excellent Communication skills Location: Malad Shift tymings : rotational shifts Salary 15000 to 40000 Mon to sat working Contact: 9172317865 **Job Types**: Full-time, Internship **Salary**: ₹15,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...
-
CRM / Customer Care Executive
7 days ago
Malad West Dely, Mumbai, Maharashtra, India HARRY INTERNATIONAL Full time**Position**:CRM / Customer Care Executive **Experience**:2 to 3 Years JobDescription**: - Are you passionate about delivering exceptional customer experiences in the digital realm? As a CRM / Customer Care Executive within our international Direct-to-Consumer (D2C) brand's digital team, you will play a pivotal role in building and maintaining strong...
-
Customer Care Agent
3 weeks ago
Mumbai, India NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Position Title: Customer care Agent Location:...
-
Customer Care Executive
3 weeks ago
Malad, Mumbai, Maharashtra, India Search With Mind Full timeUrgent Req 03 Female"International Customer Care/Blended Process in MNC (5Days Working) Comp at Malad Sal 40-45k pm **Designation: Female International Customer Care (Blended Process)** **Working Days: 5 days working.(Saturday and Sunday Fixed off)** **Experience: Min 1-2 years in International** **Rotation shift: (1 Month Day/ 1 Month...
-
Custom House Agent
4 days ago
Mumbai Central, Mumbai, Maharashtra, India Divinity Logistics Pvt. Ltd. Full timeHandling nomination Sea Export business & Factory stuffing ex Nhava Sheva/Mundra/Pipavav/Chennai and ICD’s to worldwide. Once getting enquiry from Agent, float the same to the concern departments console all rates & send quotation to Agent on their enquiries. Floating inquiries for Transportation, Custom clearance and Sea Exports as per...
-
Customer Care Executive
2 months ago
Malad West Dely, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Location: Malad** **Salary : 18k to 25k** **Working day: Monday to Saturday** **Roles & Responsibilities ** - Good Command in telephonic Communication with Fluent English and any Gujrati language, customer service experience. - To look after the whole gamut of CRM function. She will be responsible for post - sales activities. - Developing harmonious...
-
Customer Care Executive
3 weeks ago
Malad West Dely, Mumbai, Maharashtra, India Milestone HR Advisory Services Full time**Job Purpose**: To contribute towards service quality, increase in workshop revenue by reducing customer complaints and providing excellentcustomer support**.** **1)Primary Responsibilities**: - To contact customers in terms of service due reminders, service appointment booking, post service feedback calling and other promotional offers/camp. - To contact...
-
Customer Care Executive
2 weeks ago
Malad West Dely, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Location: Malad** **Salary : 18k to 22k** **Working day: Monday to Saturday** **Roles & Responsibilities ** - Good Command in telephonic Communication with Fluent English and any Gujrati language, customer service experience. - To look after the whole gamut of CRM function. She will be responsible for post - sales activities. - Developing harmonious...
-
Customer Care Loyalty
4 days ago
Mumbai, Maharashtra, India Staunch Recruitment Consultants Full timeHi Job Role - **Customer Care Loyalty and Retention Executive** Location **- **Parel Qualification - Any Graduate Experience - 2 Years of relevant experience **REQUIRED EXPERIENCE/ COMPETENCIES**: - Good hold on Language - Verbal and written - Must have knowledge of MS Word, Excel, and PowerPoint **PURPOSE**: The Customer Care Loyalty and Retention...
-
Customer Care Executive
2 weeks ago
Malad West Dely, Mumbai, Maharashtra, India Savantys Solutions Full timeLanguages : English, Malayalam or Bengali Assist with ensuring a high level of customer satisfaction by driving quality through issue engagement, follow-up, escalation, and resolution by channelling requests to the appropriate resources in a timely fashion. Maintain management awareness of high-impact customer and partner issues and communicate needs as...
-
Customer Care Executive
7 days ago
Malad West Dely, Mumbai, Maharashtra, India Savantys Solutions Full timeLanguages : English, Hindi(mandatory) ,Kannada,Telugu Assist with ensuring a high level of customer satisfaction by driving quality through issue engagement, follow-up, escalation, and resolution by channelling requests to the appropriate resources in a timely fashion. Maintain management awareness of high-impact customer and partner issues and communicate...
-
Customer Care Representative
2 weeks ago
Mumbai, Maharashtra, India Hempel Full timeCustomer Care Representative - Global Support Hub, Marine Key responsibilities: - To provide customer care experience by serving as point of contact between customers and internal stakeholders i.e., Sales, Supply Chain, Finance and Technical Services on the sales order processing to order fulfilment.- Process and manage all types of Quotations, purchase...
-
Customer Care Representative
3 weeks ago
Mumbai, Maharashtra, India Hempel Full timeCustomer Care Representative, Marine Key responsibilities: - To provide customer care experience by serving as point of contact between customers and internal stakeholders i.e. Sales, Supply Chain, Finance and Technical Services on the sales order processing to order fulfilment.- Process and manage all types of purchase orders and enquiries professionally-...
-
Customer Care Executive
4 weeks ago
Malad, Mumbai, Maharashtra, India Anuva Communications Full timeHello, Its a part time for handling ecommerce jewellery brand customer care with regards to sending packages to customer and take confirmation on call. Part time job: daily 2 hours **Job Types**: Full-time, Part-time Pay: ₹5,000.00 - ₹15,000.00 per month Expected hours: 10 - 12 per week Schedule: - Day shift - Monday to Friday Work Location: In...
-
Customer Care Executive
2 months ago
Malad West Dely, Mumbai, Maharashtra, India Conviction HR Full timeHiring for Collections Money recovery process Need international bpo voice Exp Need excellent communication Freshers 21,000 in hand salary Experienced - 35,000 in hand Fixed night shifts - Saturday & Sunday fixed off Incentives no limit - upto Lakh rupes **MALAD - MUMBAI *** Hiring for Banking process Inbound voice Rotational night shifts Freshers...