Customer Service Executive
6 months ago
_**Scope and Purpose of Role**:_
The job responsibilities would include managing customer queries, providing product information and ensuring a positive customer experience.
The person would also handle order processing, address complaints and collaborate with internal teams to resolve issues.
Knowledge of pharma products and excellent communication skills are essential.
Additionally, maintaining accurate records and staying updated on industry developments would be part of the job role.
- **Key Responsibilities and Tasks**_
- **Key Responsibilities**:_
- Raise invoices on the system and communicate to relevant customers and
departments.
- Ensure that all customer queries are dealt with promptly and professionally,
maintaining a high level of customer service at all times.
- Manage communication with Third-party Warehouse, ensuring that all deliveries are
completed on time and in full.
- Keep track of any delayed or failed deliveries, customer complaints, and queries,
ensuring that these are escalated to the relevant departments for resolution.
- Provide regular reports and updates to management.
- **Requirements**:_
- Understanding of Pharmaceutical products and terminology to effectively communicate with customers.
- Strong verbal and written communication skills are essential for dealing with diverse stakeholders.
- Ability to analyze customer issues, troubleshoot problems and provide effective solutions in a timely manner.
- Ability to empathize with customers’ concerns and demonstrate patience in resolving issues.
- Work effectively with cross-functional team including Sales, Business Development, Finance and Supply Chain.
- Strong Organizational abilities to manage multiple tasks and prioritize workload.
- Graduate in any Stream.
**Job Types**: Full-time, Fresher
Pay: ₹100,000.00 - ₹200,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- UK shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Support Executive
5 days ago
Vadodara, Gujarat, India recruitwire service Full timeHiring for **Customer Support Executive Voice Process**for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English with Hindi can apply** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: 20000 ctc** **Job Location: Amritsar** Only Day Shift 6 days working with 1 rotational week...
-
Csa (Customer Service Associate)
2 months ago
Sama, Vadodara, Gujarat, India BANSAL SUPER MARKET Full timeGood Product Knowledge Petty Cash Management Cashier Activity Billing Audit(FSSAI & PROCESS) Expiry control Sales Return Short Excess Report Daily Sale Report MIS,TID,SRT Report Roster Management Maintain All Registers Resolve Payment Issues Customer Service Tally Handover Cash from Cashier **Job Types**: Full-time, Fresher Pay: ₹10,186.51...
-
Customer Support Executive
4 weeks ago
Vadodara, Gujarat, India recruitwire service Full timeHiring for **Customer Support Executive Voice Process **for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English with Hindi can apply** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: 20000 ctc** **Job Location: Amritsar** Only Day Shift 6 days working with 1 rotational week...
-
Sales Associate/customer Service
2 months ago
Sama, Vadodara, Gujarat, India Unicrop Biochem Full timeUnicrop Biochem is an Agriculture BioTechnology company established in 2018 to revolutionize the agricultural sector by manufacturing and supplying superior-quality products that add value to the soil and crops. Since our inception, we have been focused on developing 100% bio and organic agricultural inputs to help farmers minimize the use of...
-
Cse (Customer Service Executive)
1 month ago
Vadodara, Gujarat, India Neelam Enterprise Full timeWe have huge openings for Customer Service Executive Qualification: Any graduate Banking Voice Process. Shift: Rotational( Day shift for female) 6 days working (Rotational weekly Off) salary: 14000 to 18000 to handle customers query and complaints over a call. Give them best resolution **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 -...
-
Customer Support Executive
2 months ago
Sama, Vadodara, Gujarat, India Recursive Info Pvt Ltd Full timeWe are seeking a dedicated and customer-oriented Customer Support Executive to join our team. This role primarily involves handling customer calls and providing software training to clients. You will receive comprehensive training on our software solutions, equipping you with the knowledge and skills needed to train and support our clients effectively. Key...
-
Cse (Customer Service Executive)
3 weeks ago
Vadodara, Gujarat, India Neelam Enterprise Full timeWe have huge openings for Customer Service Executive (BANKING) Qualification: Any graduate Banking Voice Process. Shift: Rotational( Day shift for female) 6 days working (Rotational weekly Off) salary: 14000 to 15000 to handle customers query and complaints over a call. Give them best resolution **Job Types**: Full-time, Permanent, Fresher Pay:...
-
Customer Service Executive
6 months ago
Vadodara, Gujarat, India Shaadi.Com Full timeDesignation - Select Service Advisor Process - Customer Service Number of positions - 2 Need good hindi + Gujarati communication. Minimum 1 years of experience in TeleSales/upsell/renewals/Customer Service/Collection. **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Leave encashment -...
-
Customer Service Executive
6 months ago
Vadodara, Gujarat, India Shaadi.Com Full timeDesignation - Select Service Advisor Process - Customer Service - inbound Number of positions - 5 Need Excellent Gujarati communication. Minimum 6 month to 1 year of experience in TeleSales/upsell/renewals/Customer Service/Collection. **Job Types**: Full-time, Permanent Pay: ₹19,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...
-
Customer Service Executive
6 months ago
Vadodara, India Triedge Solution Full timePosition: Customer Service Executive Stipend: 15000 Monthly Location: Vadodara Roles and Responsibility: We are looking for Customer Service Executives for our reputed brand, good communication skills required, freshers can apply, knowledge about automobiles will be a great add-on. Responsibilities and Duties - Will be responsible for day to day...
-
Customer Service Executive
2 months ago
Vadodara, India Neelam Enterprise Full timeRole:Customer service executive Good communication skillsLanguage: English and HindiJob descriptionTeleperformance is hiring.We have openings for Customer support ExecutiveShould be a GraduateShould have good communication.Should speak English, Hindi.Fresher OR experience in Voice process.Answering client correspondences through email, social media, and by...
-
Customer Relationship Executive
3 weeks ago
Sama, Vadodara, Gujarat, India Unicrop Biochem Full time**Roles and Responsibilities**: - **Client Engagement**:Conduct outbound calls and follow up with potential and existing clients.Process customer orders efficiently and ensure timely delivery. - **Collaboration & Coordination**:Work closely with the accounts team to ensure accurate invoicing and record-keeping.Maintain precise customer data for seamless...
-
Customer Service Executive
6 months ago
Vadodara, India CHATURVEDI ASSOCIATES Full timeWe are looking for a Female Customer Service Executives for making out bound calls for audit, accounting & software consulting firm. Following is the criteria: Experience: min. 1 year Qualification: 12th Pass Skills: Should know excel and word Language: English **Salary**: ₹15,000.00 - ₹20,000.00 per month **Salary**: ₹18,000.00 - ₹22,000.00 per...
-
Customer Service Executive
3 months ago
Vadodara, Gujarat, India Analytical Technologies Limited Full timeTelecallers initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, telecallers ought to display excellent verbal communication Communication skills must ( English/Hindi ) **Job Types**: Full-time, Fresher Pay: ₹8,086.00 - ₹10,000.00 per month Schedule: - Day...
-
Customer Service Executive
6 months ago
Vadodara, India Gowrie Healthcare Pvt Ltd Full time**Role: Customer Service Executive** **Location: Chhani, Vadodara - Gujarat** **Job Timing & Other info**:Monday to Friday and may have to come in on Saturday if required, to suit UK working timings, From **March to October **India timing is **1:00PM to 10:00 PM** this changes to **2:00 PM to 11:00 PM** in **September until March**. **PRIMARY...
-
Customer Service Representative
6 months ago
Vadodara, Gujarat, India Ecare Lifestyle Full time**Company Information**: ECARE LIFESTYLE **Position**: Education Counselor / Customer Service Representative **Years of Experience**: - 6 months - 1 or 2 Years (Preferably Relevant) **Salary**: Best in the industry and negotiable based on skills **Qualifications** - Strong expertise in Educational Consulting and Student Counseling - Excellent...
-
Customer Service Executive
6 months ago
Vadodara, India EnCircle Exports India Pvt. Ltd Full timeEnCircle Exports is an E-Commerce company selling Furniture and Decor products in US through marketplaces like Amazon, Walmart, Newegg, Sears etc. We at EnCircle believe in high business ethics and people development. We are in business with over 20 years of experience and have made the Inc. 500 list of the fastest -growing private companies in America in...
-
Customer Service Executive
2 days ago
Rajkot, Gujarat, India Job Joy Consultant Full timeThis is a full-time hybrid role for a Customer Service Executive based in Rajkot. Customer Service Executives deal directly with clients to assist them with purchases, answer their queries, and find solutions to their issues. In some organizations, Customer Service Executives have higher-level duties. They may also create recommendations on best practices...
-
Car Sales Executive
6 months ago
Sama, Vadodara, Gujarat, India cars24 Full timeCV**Job description** **Car Advisor/ Car Sales Consultant - Ahmedabad, vadodara, Rajkot** - **Must have an Experience of 1 year in sales (Preferable - automobile sales )**: - **F2F Customer Handling**: - **Good communication in English, & Hindi.**: - **Graduation is required.**: - **Fixed Salary + Incentives**: - **6-Days...
-
Customer Service Executive
4 weeks ago
Ahmedabad, Gujarat, India Lume Solar Energy Pvt. Ltd. Full time**Lume Solar Energy Pvt. Ltd.** **Job Review: Customer Service Executive - Solar/Energy** **Role Overview**: As a **Customer Service** **Executive **in a renewable energy company, your job is to reach out to potential customers and inform them about service or energy-efficient solutions. You'll be making phone calls to answer customer questions, explain...