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Csa (Customer Service Associate)
2 months ago
Attending training sessions to grow knowledge of products and to develop customer service skills.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
**Salary**: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Guwahati, Assam: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 8399098644
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