Call Center Executive
2 weeks ago
**Key Job Responsibilities of Profile**:
**Inbound**
Respond to customer inquiries
Handle and resolve customer complaints
Provide customers with product and service information
Identify and escalate priority issues
**Outbound**
Deliver prepared sales scripts to persuade potential customers to purchase a product or service
Obtain customer information
Obtain possible customer leads
Data entry and maintenance of customer/potential customer data bases
Maintain records of telephonic interactions, orders and accounts
Profile Specific Other Requirements:
Good communication in English and Hindi
Voice tone on phone should be clear and impressive
Excellent convincer
Strong understanding of Call Centre
Customer service approach
Experience specific to Profile (in years)
Proven track record of successfully meeting sales targets over the phone
Location: WRRQ+4C3, Ground floor, Trivolti Bhavan, Mumbai Port Trust, CST, Mazgaon, Mumbai, Maharashtra 400001
Contact No:
+91-XXXXXXXXXX
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹23,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- call Center Executive: 1 year (preferred)
**Language**:
- English (preferred)
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