Call Center Executive
1 month ago
**Job Summary**
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Meet personal/team qualitative and quantitative targets
- Resolve the queries of customers with products and treatments
- Managing international calls and helping them to understand and book treatments
Responsibilities and Duties
- Manage large amounts of inbound and outbound calls in a timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
**Key Skills**
**Required Experience and Qualifications**
Graduate from any Field. Previous experience in a customer support role
**Benefits **Best in class Health insurance for self ans family as well. In house training on products.
**Salary**: ₹18,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
- Flexible shift
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Greater Mumbai, Mumbai Suburban - 400067, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call center: 1 year (preferred)
**Language**:
- Basic English (required)
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