Customer Support Associate
7 months ago
**About us -**
We are a genial technology company delivering insightful enterprise software that fosters your business. We focus on building a company culture capable of delivering superior stakeholder value by helping people to make the most of each moment. Our expertise provides you access to your business at any moment, at work, at home, or on the move. The bespoke solutions are designed to serve your very specific needs of yours. The reporting engine covers detailed minutiae of your business transactions.
- Experience - 0 - 2 years
- Language known - Hindi, English, Marathi, Tamil, Malayalam
- Location - Jalgaon & Pune
- No. of requirement - 5
- Education - BCA/ BSc. / MCA /Any graduation
**The Key aspect of this role**
1. Assign calls to L1, L2 & L3 support teams looking at the call request and ensure timely resolution.
2. Professionally Communicate with the customers reaching the support center through the call center
3. Resolve calls in individual capacity as well
4. Ensure friendly approach with the customers and ensure timely resolution of support requests up to the satisfaction of the customer.
5. Periodically report to the management the current state of support services
6. Enhance internal systems to achieve improved customer satisfaction.
**To be the right fit, you’ll need --**
2. Excellent oral & written communication skills
3. Good time management
4. Good Team Player
5. Critical thinking and problem-solving skills
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹8,000.00 - ₹12,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Jalgaon, Maharashtra (required)
Ability to Relocate:
- Jalgaon, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7498227814
-
Customer Support Associate
6 months ago
Jalgaon, India Panther Nails Full timeExperience - 0 - 2 years - Location - Jalgaon - No. of requirement - 1 - Education - BCA/ BSc. / MCA /Any graduation **Responsibilities of Support** 1. Assign calls to L1, L2 & L3 support teams looking at the call request and ensure timely resolution. 2. Professionally Communicate with the customers reaching the support centre through the call centre 3....
-
Customer Support Associate
4 weeks ago
Jalgaon, India Panther Nails Full timeExperience - 0 - 2 years - Location - Jalgaon - No. of requirement - 1 - Education - BCA/ BSc. / MCA /Any graduation **Responsibilities of Support** 1. Assign calls to L1, L2 & L3 support teams looking at the call request and ensure timely resolution. 2. Professionally Communicate with the customers reaching the support centre through the call center 3....
-
Billing Associate
2 weeks ago
Jalgaon, India S.K. TRANSLINES PVT LTD Full timeAs a **Billing Associate**, you will play a crucial role in ensuring accurate and timely invoicing and payment processing for our clients. You will be responsible for handling all aspects of the billing process, from invoice generation to payment reconciliation. **Responsibilities**: - Generate and process invoices accurately and efficiently. - Reconcile...
-
Warehouse/store Associate
3 weeks ago
Jalgaon, India Spectrum electrical industries limited Full timeWe are looking for a Warehouse/Store Associate responsible for assisting with daily warehouse operations, including receiving, storing, and dispatching goods. This role is important in ensuring accurate stock levels, efficient warehouse organization, and timely support for production and customer needs. **Key Responsibilities**: - **Inventory Control**: -...
-
Operations Associate
2 weeks ago
Jalgaon, India S K TRANSLINES PVT LTD Full timeAs an **Operations Associate in the logistics industry,** you will be responsible for overseeing various aspects of our supply chain, from procurement to delivery. **Key Responsibilities**: - Manage day-to-day operations, including order processing, shipping, and receiving. - Coordinate with suppliers, carriers, and customers to ensure timely deliveries. -...
-
Customer Success Associate
2 months ago
Jalgaon, India Dozee Full time**Key Responsibilities**: **Short Info** - Posted: 3 day(s) ago- Work Location: Jalgaon- Qualifications: Any qualification other than B.Tech/ B.E./ B.Sc- Experience: 1 Years - 0 Months To 3 Years - 0 Months
-
Customer Relationship Executive
6 months ago
Jalgaon, India Saraswati Ford Full time**Job Decsription**: - Call and enquire about buying plans or interests, as per the calling script, from the prospective calling list assigned. - Greet the customers and get vehicle buying interests and time schedule from the prospective calling list to get sales leads. - Invite, fix and record customer prospective visit for test drive, either at showroom...
-
Customer Care Executive
2 months ago
Jalgaon, India RAM Antivirus Pvt. Ltd. Full time**Key Responsibilities**: - Provide accurate information about RAM Antivirus products, services, and troubleshooting guidance. - Resolve customer complaints, concerns, or technical issues efficiently and professionally. - Escalate unresolved queries to the relevant departments or teams when necessary. - Maintain and update customer interaction records in...
-
Customer Care Executive
3 months ago
Jalgaon, India S.K. TRANSLINES PVT LTD Full timeWe are looking for a dedicated and empathetic Customer Care Executive to join our team. The Customer Care Executive will be responsible for providing exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction. **Responsibilities**: - Respond promptly and professionally to customer inquiries,...
-
Customer Relationship Executive
3 months ago
Jalgaon, India Saraswati MG Groups Full time**Job Decsription**: - Call and enquire about buying plans or interests, as per the calling script, from the prospective calling list assigned. - Greet the customers and get vehicle buying interests and time schedule from the prospective calling list to get sales leads. - Invite, fix and record customer prospective visit for test drive, either at showroom...
-
Supervisor
6 months ago
Jalgaon, India APEX TRANSLINES PVT.LTD Full timeThe Logistics Supervisor plays a crucial role in overseeing and managing the day-to-day operations of the logistics department. They are responsible for supervising a team of logistics coordinators or associates, ensuring efficient and timely execution of logistics activities, and maintaining high standards of quality and customer satisfaction. **Key...
-
Associate Paralegal
3 weeks ago
Jalgaon, India RL Jewels Full time**Role Overview**: You will be responsible for overseeing all legal aspects of the business, including compliance, contracts, intellectual property, dispute resolution, and policy development. This role demands a proactive, solution-oriented professional with a strong understanding of corporate, civil & criminal law. **Key Responsibilities**: **Contracts...
-
Clinical Research Associate
6 months ago
Jalgaon, India Statistical Insights Full timeKey Responsibilities - Provide clinical study start up expertise. - Assist Lead CRA in the preparation of IRB submissions including the review of the sitespecific informed consent and assent forms - Track IRB submissions - Collect, review, and process essential documents and identify issues that site needs to address. - Communicate to site the updates needed...
-
Qc Microbiologist
2 months ago
Jalgaon, India Fusion Market Research Full time**QC Microbiology Duties & Responsibilities** To write an effective QC microbiology job description, begin by listing detailed duties, responsibilities and expectations. We have included QC microbiology job description templates that you can modify and use. Sample responsibilities for this position include: Test to a high, and continuously improving, level...
-
System Administrator
2 weeks ago
Jalgaon, India S.K. TRANSLINES PVT LTD Full timeThe **System Administrator** is responsible for maintaining the computer systems, servers, and network infrastructure of a logistics company. This role ensures the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. The System Administrator will monitor, maintain, support, and optimize...
-
Sales Executive
3 months ago
Jalgaon, India RAM Antivirus Pvt. Ltd. Full time**Job Title**: Sales Executive (International and Domestic) **Company**: RAM Antivirus Pvt Ltd **Location**: Remote / In-office RAM Antivirus Pvt Ltd is looking for a dynamic and results-driven** **Key Responsibilities**: - Conduct outbound telecalling to potential international customers. - Provide product information, offer solutions, and respond to...
-
Marketing Intern
6 months ago
Jalgaon, India S.K. TRANSLINES PVT LTD Full timeThe Marketing Intern at S K Translines Pvt Ltd will be an integral part of our dynamic marketing team, supporting various initiatives aimed at enhancing brand visibility and driving customer engagement within the logistics industry. This role offers a hands-on experience in executing marketing strategies and gaining insights into the logistics...
-
Sales Excutive
2 weeks ago
Jalgaon, India Aircom International Full time**Location**: Latur Area (Covering Sirsala, Beed, Ambajogai, and Nearby Regions) **Industry**: Coal Trading **Job Summary**: We are looking for a motivated and dynamic **Sales Executive** to join our team in the Latur area. The primary responsibility is to promote and sell **Steam Coal** to brick manufacturers across **Sirsala, Beed, Ambajogai**, and...
-
Call Center Agent
2 weeks ago
Jalgaon, India Heera Agro Full timeA call center agent's job description includes: - **Customer service**: Answering questions, identifying customer needs, and solving problems - **Communication**: Following communication scripts, maintaining communication equipment, and reporting problems - **Customer engagement**: Building customer relationships, upselling products, and organizing...
-
Operations Supervisor
2 weeks ago
Jalgaon, India S K TRANSLINES PVT LTD Full timeAs an **Operations Supervisor in the logistics industry,** you will play a crucial role in supporting the day-to-day operations of the company's logistics activities. Your responsibilities will include coordinating logistics processes, managing shipments, resolving operational issues, and ensuring the smooth execution of logistics operations to meet customer...