![Hoopoe Infoedge Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Associate
1 week ago
Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels.
WE ARE HIRING
**Job Title: Customer Service Associate - Malayalam**
**Package - 14k**
**Location - Anna salai, Chennai**
Key Responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone.
Provide accurate and helpful information to customers regarding policies.
Handle and resolve customer complaints, escalating issues when necessary.
Problem Resolution:
Investigate and analyze customer problems or concerns and provide effective solutions.
Work closely with other departments to resolve complex issues and ensure timely resolution.
**Qualifications and Skills**:
**Excellent communication and interpersonal skills.**
Strong problem-solving abilities.
Ability to work well under pressure and handle challenging situations with a calm and professional demeanor.
A customer-centric mindset and a passion for delivering exceptional service.
**Any Graduate / 12th / Diploma**
**Must know to speak Malayalam with Good English**
**Immediate joiners preferable **
**Salary**: Up to ₹14,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Anna Salai, Chennai, Tamil Nadu (required)
Ability to Relocate:
- Anna Salai, Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7200585283
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