HRo

3 weeks ago


Bengaluru, India Tata Consultancy Services Full time

Skill : HRO Contact Center

Location : Bangalore / Mumbai

Grade : BPO 1 to 6

Job Description : - Handle Tier HR helpdesk queries in line with the set procedures and knowledge base. Provide HR Helpdesk support to the Employees, Line Managers, Vendors and 3rd parties
- Ensure call details are logged in the ticketing tool with proper notes
- Ensure data privacy processes is followed with upmost focus
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures


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