Associate

6 months ago


Navi Mumbai Maharashtra, India TSI - Transworld Systems, Inc (India) Full time

Job Transworld Systems Inc., is hiring experienced Third Party Debt Collectors to join our Navi Mumbai Team

The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.

**Essential Functions**

Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.

Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.

Prepare correspondence on delinquent accounts.

Research disputed delinquent account balances and makes necessary corrections.

Review collection up unit and changes account status based on established procedures.Review accounts to be recommended for closure and assists in report preparation.

Participate in regular meetings and communicates opportunities for process improvement.

All other duties as assigned.

**Employees enjoy the following benefits**:Medical Benefits

Paid Time off Paid Holidays

Employee Referral Bonuses

Business Casual Dress Code

**Minimum Qualifications**

Previous Third Party Collections experience is preferred

Previous Collections, or US Retentions experience a plus

Regular attendance and adherence to a set schedule, which includes breaks and lunches.

High School diploma or equivalent required, some post-secondary education preferred.

Strong oral communication and interpersonal skills required.

Excellent computer navigation skills required.

Experience using CRS and automated dialers preferred.

Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Application Question(s):

- Do you have US Credit Card Collections Experience

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- US Credit Card Collections: 1 year (required)
- US Credit card Recovery: 1 year (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Ability to Commute:

- Navi Mumbai, Maharashtra - 400703 (required)

Ability to Relocate:

- Navi Mumbai, Maharashtra - 400703: Relocate before starting work (preferred)

Work Location: In person



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