Customer Service Representatives
4 weeks ago
**Job Summary**
**Customer service** representatives help **customers** with complaints and questions, give **customers** information about products and **services**, take orders, and process returns. By helping **customers** understand the product and answering questions about their reservations, they are sometimes seen as having a **role** in sales.
**Responsibilities and Duties**
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Assist with placement of orders
- Advise on company information
- Place or cancel orders.
- Act as the company gatekeeper.
- Suggest solutions when a product malfunctions.
- Handle product recalls.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
- Work with customer service manager to ensure proper customer service is being delivered.
**Salary**: ₹8,000.00 to ₹10,000.00 /month
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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