Secretary and Support Officer

3 weeks ago

Gurgaon, India Talent recruitians Full time

Role

Junior Officer /Officer TQM

Team/Department

TQM

Business & Location

Corporate Office, Gurgaon

Reporting to

Sr. Vice President & Head Corporate TQM

**Organization Structure**

**Purpose of the role**:
1. Provide administrative support to Head Corp. TQM in the discharge of his responsibilities - within SRF and in external forums and bodies

2. Handle routine administrative aspects of the functioning of the Corp. TQM function, with interfaces across businesses and departments across locations

3. Administratively manage the soft assets and content of the function on its online platforms, enabling further creation and promotion of online content

**Roles & Responsibilities**:
1. Provide administrative support Calendar management, arranging routine meetings and monthly/quarterly reviews etc.

2. Organise travel arrangements
- domestic and international, including visa, hotel and cab booking support

3. Make and renew subscriptions to periodicals, with timely renewals

4. Manage and improve physical and online organisation and storage of TQM content and documents on the SRF TQM sharepoint portal

5. Act as a coordinator for 5S and Kaizen activities for the Gurgaon HQ

6. Coordinate training activities - scheduling, communication and follow-ups for effective management of multiple programs

7. Manage databases and portals - eg Execution Themes, PSP Blue, PSP Silver, and generate monthly and period-end reports, coordinating with TQM Heads and members across units

8. Create online question banks and examination/tests for specific programs

9. Liaise with external Quality bodies and groups where TQM Head is a member

10. Prepare the annual departmental budget, create POs, prepare period-wise expense reports

11. Help prepare and coordinate plans and activities for running key events like Annual Themes Convention and other campaigns or HQ specific events

12. Manage the physical TQM library and library app

13. Coordinate with service providers, consultants and external partners or vendors for program or module content development and admin aspects of scheduling and payments

14. Support in day-to-day activities through preparation of presentations and data, and other support activities

**Specifications**:
**Educational Qualification**

Graduate in any discipline

Additional certifications related to IT skills will be a distinct advantage

**Nature of experience& skills required**

Strong communication skills, spoken and written English language abilities

Strong interpersonal skills - able to interface across departments and hierarchical levels

Knowledge of basic data handling

Experience in vendor management or negotiation preferred

IT and related skills:

- Significant strengths in MS Office suite - Word. Excel, PPT, Teams. Must be able to work independently to create reports and presentations with written or spoken inputs
- Hands-on experience in working on online content or material, good familiarity with portals (intranets)
- MS Forms - for creating questionnaires, surveys etc - preferable
- MS Power Apps - preferable

**Duration of experience**

3-5 years of experience, working with or supporting senior or top management

**Salary**: Up to ₹800,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7717305345

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