Customer Service Dispatcher Wfh

3 weeks ago


India Laxmi Job Consultancy Full time

()- Diploma- Fresher - yrs- Job Type : Full Time-
- Salary : 365000- Open- Posted : 2/7/2023 1:19:00 AM**Description**:
**Job brief**:
We are looking for a reliable **Dispatcher** to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

**Responsibilities**:

- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information

**Requirements and skills**:

- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (CAD)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diplomaShare Your Updated CV To WhatsApp 7617439021, 8923620770


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