Back Office Executive Customer Service Wfh

2 weeks ago


India Sony Full time

Required Qualifications

You will also excel in a fast-paced,

team environment, demonstrating your commitment to achieving the highest possible standards of customer service and guest experience, quality, and professionalism.
- High School Qualification
- High energy and a positive attitude are necessary to perform well in this very high pressured and demanding environment.
- High level of computer literacy
- Excellent customer focus and service delivery.
- Excellent communication skills with fluency in the English language.
- Good interpersonal skills and strong team orientation Duties & Responsibilities:

- Liaising with check-in, transfer desk, and other related areas for the smooth acceptance of passengers
- Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
- Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality are maintained
- Organizing check-in counters and coordinating documentation issues
- Escorting and directing arriving and departing passengers to the respective areas such as the hotel desk, visa counter, transfer desk, premium lounges, and boarding gates
- Assisting the Duty Officer in handling company materials and records
- Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
- Ensuring passengers are assisted smoothly through airport facilities Facts

WhatsApp Us For InterviewAppointment7900880236

Sony
- Intia- Kokopäiväinen, Osa-aikainen ja tuntityö, Etätyö, Harjoittelija, Hybridityö, Kesätyö- Lukio- Alempi korkeakoulututkinto- Ammatillinen koulutus- Muu koulutustasoJulkaistu 17.05.2023



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