Service Administrator
3 weeks ago
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._
**Job Summary**:
The incumbent will be required to manage service administration work in SAP system and handle all related activities.
She/he will work focusing on Technical Service profitability by monitoring cost allocation accuracy, reduce open cost and issue invoices on time.
**What you will do**:
- Manage technical administration for Field Service Operations Area in all aspects related to field service activities
- i.e. service events, contracts, Staff On-loan, service engineers Overtime report, Mandatory Rebuilding Kits, Installation Projects, claims, Technical Issues, Invoicing and internal activities.
- Drive Service Engineers to deliver their reports on timely basis.
- Update, maintain and improve service reporting quality by engineers.
- Reduce lead time to invoice and reduce open cost to zero by completing invoicing.
- Adhere to financial book closing deadline and make sure to capture all cost and revenue.
- Train new FSEs on how to use the system, new process, release notes etc.
- Use Tetra Pak systems, tools and visual management to facilitate daily work, market/cluster results improvement, extract reports, and achieve results.
- Highlight issues to management and drive for solutions.
- Share best practices and support other Service Admin in Service Administration Team.
- Execute market alignment with OFSP Process in Cluster GMEA level and global standards.
**We believe you have**:
- Minimum 2+Years.
- Experience of invoicing and reporting will be preferred.
- SAP system knowledge.
- Excellent knowledge of Microsoft office specially Excel.
**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
This job posting expires on** [08/08/2023]
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