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Executive - Service Delivery

2 months ago

Noida, India TO THE NEW Full time

2-4 years Noida

**Responsibilities**:
Work closely with our AWS Client Services & Analytics team to support them in fulfilling customer requests on AWS billing.
Responsible for recurring and ad-hoc reporting for various internal stakeholders & customers
Responsible for monthly, weekly, and yearly billing reports, trend analysis, and pricing calculations.
Maintain Data Hygiene
Ensure accuracy and data integrity
Analyzing all billing procedures and identifying opportunities for improvement.
Develop standard templates, and dashboards for various reporting metrics
Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements
Develop and maintain trackers for various purposes
Creating innovative Dashboards on the Ticketing tool
**Requirements**:
Should be excellent in Analytical Skills and MS Excel skills.
Ability to manage multiple priorities effectively and ensure excellent attention to detail
Must be an independent thinker and be able to multitask and work in a fast-paced environment
Excellent communication skills in English with the ability to articulate complex topics and interact with stakeholders
Must be good in Excel, Word, (v lookup, H Lookup, Mail Merge, Pivot table, Macro etc)

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