Service Delivery Manager

1 month ago


noida, India Fujitsu Full time

Manages service delivery to customer(s) in order to deliver contracted service commitments & continual service improvements. Accountable for forecasting and management of the account P&L (orders, revenue & margin), balance sheet, and cash. May be accountable for the TCV forecast. Actively owns service risks, controls service costs & improves productivity for customers & Fujitsu in order to increase profitability (Fujitsu) & continually improve cost effectiveness (Fujitsu & customer). In conjunction with the customer identifies & defines requirements for new services. Ensures such services are professionally introduced & accepted into service. Proactively manages internal and external suppliers in a service partnership as one service team. Owns the continual improvement of Service Delivery standards & practices. Manages the service delivery team delivering to the customer(s), driving development and effectiveness. Depending on the size of the account, identifies opportunities for new business and account growth. Works independently, or with the Service Delivery Team or Delivery Executive, to develop new business within the account, where appropriate, leading on new business such as renewals.



  • Noida, India Fujitsu Full time

    Manages service delivery to customer(s) in order to deliver contracted service commitments & continual service improvements. Accountable for forecasting and management of the account P&L (orders, revenue & margin), balance sheet, and cash. May be accountable for the TCV forecast. Actively owns service risks, controls service costs & improves productivity for...


  • noida, India Idemia Full time

    Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...


  • Noida, India Idemia Full time

    Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...


  • noida, India Idemia Full time

    Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...


  • Noida, India Idemia Full time

    Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...


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  • Noida, India Landis+Gyr Full time

            Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...


  • noida, India Landis+Gyr Full time

            Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...


  • Noida, India Landis+Gyr Full time

            Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...


  • noida, India Landis+Gyr Full time

            Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy...

  • Corporate Functions

    2 months ago


    Noida, India KPMG India Full time

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  • Corporate Functions

    2 weeks ago


    Noida, India KPMG India Full time

    The Infrastructure Delivery Manager will be responsible for managing the on-going program within the Framework Contract. This role focuses on delivery of high quality and reliable technology infrastructure services in line with business needs. - Key focus area - Service Delivery and Stakeholder Management. - Maintaining end-to-end accountability for...


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    Experience Requirement: 15–25 Years   Job Description As Account or Delivery Director, the selected candidate will have direct responsibility for managing and directing the following:  Responsible for directing and overseeing Iron Systems Inc.’s efforts to strengthen client relationships and to develop new business opportunities in order to...


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