International Customer Service Advisor
6 days ago
Responsibilities:
- Handle inbound and outbound calls from international customers.
- Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Communicate effectively in English, demonstrating excellent verbal and written skills.
- Collaborate with cross-functional teams to meet service level agreements (SLAs).
- Maintain accurate records of interactions and follow established processes.
Qualifications:
- Bachelor’s degree (UG/Grads) preferred.
- Minimum 6 months of experience in international voice process or customer support.
- Strong communication skills, active listening, and problem-solving abilities.
- Ability to work in a dynamic environment and adapt to changing priorities
Pay: ₹25,000.00 - ₹33,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- International Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8073124512
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