Digital Analytics

3 weeks ago

Mumbai, India JPMorgan Chase Bank, N.A. Full time

Digital Authentication Analytics is tasked with measuring and analyzing the current customer experience when using the bank's various interaction channels contact center, branch, and web and mobile products and to provide actionable recommendations to enhance the consumer experience in order to build long term, profitable customer relationships.

You will be responsible for delivering against the Digital Analytics agenda and working with partners in Digital Authentication and across the Consumer Bank. Key constituents will include Fraud Risk Management, Digital Management, Product Management, Customer Experience Design, the various consumer lines of business, risk, compliance, and controls.

You will be responsible for building relationships with Product partners and delivering actionable Business Intelligence in clear and compelling terms.

Job responsibilities
- Work with partners across Digital functions and LOB's to provide data insights to support Digital strategic direction and growth
- Provide consultative support for Digital Authentication Product partners delivered by fact-based findings
- Evolve and refine measurement frameworks and KPIs for Customer Measurement
- Provide analysis and associated data visualization and story-telling
- Focus and prioritize the analytics agenda to align with overall strategy and business value
- Collaborate within Digital Analytics to enhance the quality and value of team deliverables
- Work with Data Services, Risk and Core Analytics partners to enhance overall performance of Digital Analytics team

Required qualifications, capabilities, and skills
- 4-6 years relevant experience analyzing customer experiences, digital experience preferred.
- Expertise in extracting and manipulating terabytes of data sets from multiple databases (Oracle, Teradata, Microsoft SQL Server),
- Ability to write complex but efficient SQL scripts, capability to connect to databases from both Windows and Unix environments using SQL tools as well as SAS, combining datasets using SAS Datastep, SQL and Hash Object, proficiency in detecting and remediating gaps commonly seen in business/customer data (missing value, extreme values and outliers).
- Demonstrated ability to define business KPIs and establish measurement frameworks. Structured thinker with passion for analyzing results and digging deeper.
- Hands on experience with behavioral and transactional analytics tools and techniques.
- Experience working with Business Intelligence (BI) platforms to deliver reports and scorecards. Experience with Adobe Analytics, Tableau, Alteryx, and SQL preferred.
- Ability to communicate effectively with executives, business partners, and technical resources in analytics and data management.

Preferred qualifications, capabilities, and skills
- Strong PowerPoint and slide-writing skills to deliver analytical insights preferred.
- Post MBA Strategy and/ or Management Consulting experience preferred.
- Ability and desire to work in a start-up paced environment and culture.
- Hadoop Hive and Teradata experience a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

  • Digital Analytics and Marketing

    4 weeks ago

    Mumbai, India Fractal Analytics Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! - We're committed to bringing passion and customer focus to the business._ **Responsibilities**: The Senior Consultant will play a vital role in managing consulting and analytics engagements in Healthcare - Pharma for Digital Analytics capability build. She/He will be expected...

  • Digital Marketing

    3 days ago

    Mumbai, India Fractal Analytics Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! - We're committed to bringing passion and customer focus to the business._ About Company: Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and...

  • Digital Marketing Executive

    3 days ago

    Mumbai, India Sapio Analytics Full time

    **About Digital Marketing Position**: **Responsibilities**: Launch optimized online adverts through Google Adwords, Facebook, etc. Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action Good Designing skills. Social Media Marketing campaigns Set...

  • Digital Marketing Executive

    4 weeks ago

    Mumbai, India Zik Digital LLP Full time

    **About Zik Digital LLP** Zik Digital offer integrated Digital Marketing services. Zik specializes in Performance Marketing, Social Media and PR agency. **Office address: S101, Second floor, Express Zone B-wing, Western Express Highway, Malad East, Mumbai - 400097** We are looking for an **Digital Marketing Executive **to assist in the planning, execution...

  • Digital Marketing Internship

    1 month ago

    Mumbai, Maharashtra, India Dataculous Analytics Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Assisting in the formulation of strategies to build a lasting digital connection with consumers.2. Planning and monitoring the ongoing company presence on social media (Twitter, Facebook, etc.).3. Launching optimized online adverts through Google Ads, Facebook, etc. to increase...

  • Digital Personalization and Analytics- Associate

    3 weeks ago

    mumbai, India JPMorgan Chase & Co. Full time

    As a Digital Personalization and Analytics Manager you will be responsible for executing digital experience optimization through personalization and version testing. The analyst will define business requirements, collaborate with Personalization/Version testing leads as well Marketing technology teams to set technical requirements, and support execution of...

  • Digital Personalization and Analytics- Associate

    3 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    As a Digital Personalization and Analytics Manager you will be responsible for executing digital experience optimization through personalization and version testing. The analyst will define business requirements, collaborate with Personalization/Version testing leads as well Marketing technology teams to set technical requirements, and support execution of...

  • Avp Digital and Marketing Analytics

    5 hours ago

    Mumbai, India HSBC Full time

    **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. **Wealth and...

  • Director - Analytics, Digital Lighthouse

    2 months ago

    mumbai, India KPMG India Full time

    KPMG's Digital Lighthouse practice is a rapidly growing service line, dedicated to transforming business outcomes for its clients by embedding and accelerating data and analytics across their value chains. It is a young and fast-growing team of professionals who live and breathe analytics. The service line provides the entire gamut of analytics services:...

  • Digital Marketing Intern

    1 month ago

    Mumbai, India iBridge Digital Full time

    Digital Marketing Executive - Social Media and Lead Generation Duration: 1 Month (with potential for permanent position based on performance) Company: IBridge Digital Location: Remote About Us: At IBridge Digital, we're on a mission to help companies design for the digital age and beyond. As a forward-thinking digital agency, we specialize in web and...

  • Digital Marketing Manager

    4 weeks ago

    Mumbai, India Opulix Digital Private Limited Full time

    Company DescriptionOpulix Digital Private Limited is a premier destination for comprehensive digital solutions that transform ideas into dynamic digital realities. The company specializes in branding, web and software development, and digital marketing, harnessing the power of SEO, PPC, social media, and content marketing to elevate brands' presence. Opulix...

  • Digital Marketing Internship

    3 days ago

    Mumbai, Maharashtra, India Emerge Digital Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Handling SEO2. Exchanging concepts for creating content on social media3. Writing blogs 4. Social Media Management > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 25th May'24 and 29th Jun'24 3....

  • Data Analytics Digital Associate

    1 month ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** The Digital Analytics Team is part of the Data and Analytics Organization. In this role you will be responsible for delivering customer insights to digital product teams so they make data-delivered results throughout the digital product develop lifecycle. You will implement Adobe Analytics/Tableau dashboards, advanced custom solutions,...

  • Director -Digital Analytics & Operations

    5 days ago

    mumbai, India Apollo Global Management, Inc. Full time

    Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three...

  • Director -Digital Analytics & Operations

    5 days ago

    Mumbai, India Apollo Global Management, Inc. Full time

    Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three...

  • Business Analyst

    3 weeks ago

    Mumbai, India Recruit Elite Full time

    We are seeking a highly skilled Web Analytics and Digital Campaign Analyst with 3-5 years of experience in web analytics and digital campaign analytics. The successful candidate will be responsible for analyzing marketing funnel analytics to optimize digital campaigns and enhance overall web performance. Key Responsibilities : - Conduct comprehensive web...

  • Business Analyst

    3 weeks ago

    Mumbai, India Recruit Elite Full time

    We are seeking a highly skilled Web Analytics and Digital Campaign Analyst with 3-5 years of experience in web analytics and digital campaign analytics. The successful candidate will be responsible for analyzing marketing funnel analytics to optimize digital campaigns and enhance overall web performance. Key Responsibilities : - Conduct comprehensive web...

  • Business Analyst

    3 weeks ago

    mumbai, India Recruit Elite Full time

    We are seeking a highly skilled Web Analytics and Digital Campaign Analyst with 3-5 years of experience in web analytics and digital campaign analytics. The successful candidate will be responsible for analyzing marketing funnel analytics to optimize digital campaigns and enhance overall web performance. Key Responsibilities : - Conduct comprehensive web...

  • Head Of Digital

    2 days ago

    Navi Mumbai, India Reliance Digital Retail Ltd. Full time

    Position: Head of Digital Marketing Company: Reliance Digital Location: Navi Mumbai Role Overview: This role requires an expert in digital marketing methodologies, data-driven decision-making, and advanced campaign management. The ideal candidate should possess exceptional leadership skills and a track record of implementing cutting-edge digital marketing...

  • Digital Marketing

    1 month ago

    Mumbai, India Fraction Digital Full time

    We are looking to hire a Junior SEO with the ability to plan & execute a strong off-page and on page plan. In simple terms, your role is to improve the websites of our clients to increase the number of visitors it receives (traffic).We are searching for a technically sound, yet creative digital marketing executive. In this position, you will be responsible...