Customer Experience Assistant

2 weeks ago


Mumbai, India Severight Consulting Full time

Hi,

**Designation **: Customer Experience Assistant

**Location **: Andheri East.

**Role and Responsibilities**:

- Supporting the Sales team by resolving the queries raised by the stakeholders.
- Managing the queries with discussions with the stakeholders and the sites.
- Involvement in sorting out the technical queries related to the API, formulations, and Intermediates.
- Direct communication with the stakeholders.
- Maintaining the database of the queries received and responded.
- Active participation in preparing the relevant SOPs.

**Qualifications and Education Requirements**
- Science graduate or Pharmacy graduate with +3 years of experience in the pharma industry.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 5 years (preferred)
- Pharma: 4 years (required)
- Client and Customer handling: 3 years (required)

Work Location: One location


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