Customer Experience Supervisor

4 weeks ago


Andheri Mumbai Maharashtra, India MyCare Health Solutions Private Limited Full time

**Job description**

**Customer Experience Supervisor**:
**Responsibilities-**:

- Take ownership of customers issues and follow problems through to resolution.
- Keep accurate records and document customer service actions and discussions.
- Maintain an orderly workflow according to priorities.
- Resolve escalated and complex customer issues in time.
- Provide back
- up assistance to team members when needed.
- Identify and resolve problems that affect customer service quality and efficiency.
- Preparing MIS.
- Data Management

**Requirement & Skills**
- Proven working experience in customer service.
- Excellent knowledge of MS Excel, MS Word & Power point.
- Proficiency in English.
- Working knowledge of customer service software, databases and tools.
- Strong customer facing and communication skills.
- Customer service orientation.
- Multitasking skills.

**Job Types**: Full-time, Permanent

**Salary**: ₹300,000.00 - ₹450,000.00 per year

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 2 years (required)

Ability to Commute:

- Andheri, Mumbai, Maharashtra (required)

Ability to Relocate:

- Andheri, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7045926214



  • Andheri, Mumbai, Maharashtra, India MyCare Health Solutions Private Limited Full time

    **Job description** **Customer Experience Supervisor**: **Responsibilities-**: - Take ownership of customers issues and follow problems through to resolution. - Keep accurate records and document customer service actions and discussions. - Maintain an orderly workflow according to priorities. - Resolve escalated and complex customer issues in time. -...


  • Andheri, Mumbai, Maharashtra, India MyCare Health Solutions Private Limited Full time

    **Job description** **Customer Experience Supervisor**: **Responsibilities-**: - Take ownership of customers issues and follow problems through to resolution. - Keep accurate records and document customer service actions and discussions. - Maintain an orderly workflow according to priorities. - Resolve escalated and complex customer issues in time. -...


  • Mumbai, Maharashtra, India Passion F&B , Carnival By Tresind, Avatara Full time

    **RESTAURANT SUPERVISOR JOB DESCRIPTION TEMPLATE** We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor’s responsibilities include overseeing the activities of restaurant staff, expediting customers’ orders as needed, and maintaining good working relationships...


  • Andheri, Mumbai, Maharashtra, India Forehotels.com Full time

    JOB PROFILE, KEY ROLES & RESPONSIBILITIES Guest relations executive / HK Supervisor Requirements: a) Basic conversational English **Salary**: ₹20,000.00 - ₹27,000.00 per month Ability to commute/relocate: - Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 5 years...


  • Chandivali, Mumbai, Maharashtra, India Celeste Experience Full time

    good communication skills Any graduate or undergraduate can apply 1 year experience in international bpo, Excellent communication skills cab facility will be provided **Job Types**: Full-time, Regular / Permanent **Salary**: ₹21,737.27 - ₹37,602.76 per month **Benefits**: - Paid time off - Provident Fund Schedule: - Rotational...

  • Creative Supervisor

    4 weeks ago


    Andheri, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Creative Supervisor.** **Qualification**: Graduation **Experience**: 2+ years **Location**: Andheri (Versova) **Salary**: Company Standards 1. Fine Tuning and following the SOPs for a. Song Production b. Merchandise c. Marketing Materials 2. Communicate with Artist, Editors and the agency. 3. On...

  • Restaurant Supervisor

    1 month ago


    Bandra, Mumbai, Maharashtra, India Has Restaurants Full time

    We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...

  • Site Supervisor

    2 weeks ago


    Mumbai, Maharashtra, India Annkur Khosla Design Studio Full time

    **Site Supervisor Job Description Template** We are looking to employ a dedicated and experienced site supervisor to oversee construction projects and supervise the construction team. The site supervisor's responsibilities include ordering building supplies, scheduling equipment maintenance as needed, and training new construction employees. You should also...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

  • Hse Supervisor

    4 weeks ago


    Mumbai, Maharashtra, India Ani Integrated Services Full time

    We are looking for HSE Supervisor at **Saudi Location** Exp: HSE Supervisor-ADIS/PDIS -B.E/B.Tech :4-5 Diploma/B.Sc/ITI- 6 Industry: Oil& Gas Electrical / Instrumentation **Experience**: - total work 7: 4 years (preferred) Work Location: In person


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Hvac Supervisor

    4 weeks ago


    Mumbai, India POWERTECH ENGINEERS Full time

    A HVAC (Heating, Ventilation, and Air Conditioning) site supervisor is responsible for overseeing and coordinating the installation, maintenance, and repair of HVAC systems on construction sites or in existing buildings. They play a critical role in ensuring that HVAC projects are completed efficiently, on time, and according to specifications. The specific...

  • Dispatch Supervisor

    6 days ago


    Sanaswadi, Pune, Maharashtra, India Hengyu Cleaning products pvt ltd (Raylong) Full time

    Dispatch Supervisor Job description The dispatch supervisor oversees the scheduling, coordination, and execution of dispatch operations to ensure the efficient delivery of goods or services. They manage a team of dispatchers and drivers, ensuring adherence to schedules, safety protocols, and customer service standards. The dispatch supervisor also maintains...


  • Andheri, Mumbai, Maharashtra, India BALAJI ENGINEERING PVT LTD Full time

    Balaji Engineering Pvt.Ltd. - Manufacturer of Gas Springs We required for our Chandivali Unit **Quality & Production Supervisor ( Rubber Moulding Department)** Qualification - ITI / Diploma in Rubber Technology Experience - 2 to 3 yrs in quality & production supervisor and must have knowledge of Rubber Moulding Machine and its temperature, pressure...

  • Site Supervisor

    2 days ago


    Mumbai, Maharashtra, India Sunraj Hi Tech Full time

    **Site Supervisor Responsibilities**: - Inspecting construction sites regularly to identify and eliminate potential safety hazards. - Supervising and instructing the construction team as well as subcontractors. - Educating site workers on construction safety regulations and accident protocol. - Enforcing site safety rules to minimize work-related accidents...

  • F&b Supervisor

    1 week ago


    Mumbai, Maharashtra, India FINESSE STAFFING Full time

    **Hiring for the position of F&B Supervisor with a leading hospitality and retail industry in India.** **Job Description: - ** Create and design food and drink menus Manage kitchen staff and oversee food preparation Ensure adherence to food sanitation and safety guidelines Maintain food and drink inventory Resolve customer complaints or...

  • Catering Supervisor

    1 week ago


    Mumbai, Maharashtra, India Abhinav Institute of Technology and Management Full time

    Profile: Catering Supervisor Responsibility of catering supervisor - **Monitor the quality of food, portion control and preparation for dietary provisions and delivery of food service**. Role: - **Provides catering services such as the handling of logistics to supply fresh ingredients, prepares and delivers in-flight meals to aircrafts**. He/She checks...


  • Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    **Role/Job Title**: Customer Experience Champion. Function / Department : Retail Liabilities. **Job Purpose**: Development of customer service delivery standards for branch banking, monitoring customer journeys and touchpoints, and implementing strategies for improved customer experiences. Roles & Responsibilities : Capability building in branches to...

  • Godown Supervisor

    6 days ago


    Mumbai, India Debcare Marketing Llp Full time

    We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, coordinating logístical processes, ensuring the quality of goods, and preparing relevant documentation. **Warehouse...


  • Mumbai, Maharashtra, India The Hosteller Full time

    **Responsibilities**: - **Data Analysis**: Interns are responsible for collecting and analyzing customer data to identify trends, preferences, and areas for improvement via calls. This analysis helps in making data-driven decisions to enhance the customer experience. - **Process Improvement**:Identifying bottlenecks and areas where the customer experience...