Customer Care Executive
5 months ago
Managing, develop and drive BANCA product migration of central business and achieve New business & cross sell target
**Retention / Migration, Portfolio Management**
Manage the renewal/product migration portfolio for retail line of ANCA and agency channel to achieve Direct retention targets
**Digital Sales Management/ Direct-Cross Sales Management**
Achieve Digital (toll free) New business sales and cross sell Target.
**Accurate disposition mapping and internal quality score**
Ensure Minimal Error Rate on Interaction with customers and BANCA officials
Ensure interactions with Customers and SP’s are meeting internal defined Quality Standards & Disposition accuracy
**Salary**: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Commuter assistance
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
Work Location: In person
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