Salesforce Administrator V

5 months ago

Hyderabad, India RealPage India Full time

**SUMMARY**

RealPage helps owners, operators, property managers and investors unlock value faster and achieve peak performance with an open and flexible platform that provides real-time transparency across your portfolios. We understand the advantages to working from home, and we also believe in the power of people and connections, which is why we proudly offer a hybrid work culture.

As Sr. Salesforce Administrator, you’ll play a vital role in supporting users, systems, tools, workflows and processes that will keep the operational stability and generate revenue for the company.

**PRIMARY RESPONSIBILITIES**
- Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules, and Security).
- Manage data imports, database de-duping and clean-up.
- Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
- Engage with business stakeholders to gather & analyse requirements and propose solutions that leverage Salesforce functionality. Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency.
- Identify production risks and areas for improvement; prioritizes, designs and facilitates successful implementation and adoption of new processes.
- Support the Business Operations team in cross-functional projects and strategic changes to systems and processes.
- Collaborate with Business Operations, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes.

**REQUIRED KNOWLEDGE/SKILLS/ABILITIES**
- Bachelor's Degree in Computer Science
- Demonstrated experience in developing custom objects, workflows, validation rules, and triggers in SFDC.
- Ability to identify areas for process improvement and recommend/implement solutions.
- SFDC Advanced Administration Certification.
- Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with mínimal direction.
- Strong understanding of data structures and data modeling.
- Ability to develop effective relationships with business users, technical staff and executive management.
- Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment.
- Excellent written and oral communication skills.
- Strong work ethic, hands-on, with a customer service mentality.
- Flexible with a demonstrated ability to embrace change.
- Experience with SF1 mobile configuration, Apex programming, Visualforce pages, and Data Loader preferred.
- Certification and experience working in an SAFe Agile Framework preferred.

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