Customer Account Associate
2 months ago
**Key Responsibilities**:
- **Onboarding Process**:
- Facilitate the onboarding process for new clients.
- Ensure timely and accurate account creation for clients.
- Provide support and guidance to clients throughout the onboarding process.
- **Document Handling**:
- Collect, verify, and manage all necessary documents from clients.
- Maintain accurate and up-to-date records of client documents.
- Ensure compliance with company policies and regulations regarding document handling.
- **Team Coordination**:
- Collaborate with the team to set up WhatsApp accounts for clients.
- Communicate effectively with internal teams to ensure smooth onboarding.
- Address any issues or concerns that arise during the onboarding process.
**Required Skills**:
- Strong understanding of the onboarding process and account creation.
- Proficient in handling client documents and maintaining records.
- Excellent communication and interpersonal skills.
- Ability to coordinate with cross-functional teams.
- Attention to detail and strong organizational skills.
- Proficient in using office software and communication tools.
**Qualifications**:
- Graduation BBA/MBA
- Experience in customer onboarding or a related field is preferred.
- Familiarity with WhatsApp and other communication platforms.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- Total work: 1 year (preferred)
Work Location: In person
Pay: ₹15,000.00 - ₹20,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer relationship Management: 1 year (required)
- total work: 1 year (required)
Work Location: In person
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