Customer Account Associate

2 months ago


Faridabad Haryana, India xcel marketing Full time

**Key Responsibilities**:

- **Onboarding Process**:

- Facilitate the onboarding process for new clients.
- Ensure timely and accurate account creation for clients.
- Provide support and guidance to clients throughout the onboarding process.
- **Document Handling**:

- Collect, verify, and manage all necessary documents from clients.
- Maintain accurate and up-to-date records of client documents.
- Ensure compliance with company policies and regulations regarding document handling.
- **Team Coordination**:

- Collaborate with the team to set up WhatsApp accounts for clients.
- Communicate effectively with internal teams to ensure smooth onboarding.
- Address any issues or concerns that arise during the onboarding process.

**Required Skills**:

- Strong understanding of the onboarding process and account creation.
- Proficient in handling client documents and maintaining records.
- Excellent communication and interpersonal skills.
- Ability to coordinate with cross-functional teams.
- Attention to detail and strong organizational skills.
- Proficient in using office software and communication tools.

**Qualifications**:

- Graduation BBA/MBA
- Experience in customer onboarding or a related field is preferred.
- Familiarity with WhatsApp and other communication platforms.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Total work: 1 year (preferred)

Work Location: In person

Pay: ₹15,000.00 - ₹20,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer relationship Management: 1 year (required)
- total work: 1 year (required)

Work Location: In person



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