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Customer Care Executive
3 days ago
The Customer Care Executive is responsible for providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving, and a commitment to delivering a positive customer experience.
**Qualifications and Requirements**:
- Bachelor’s degree in Biomedical Engineer Communication, or a related field.
- Proven experience in customer service or a related role.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and conflict resolution abilities.
- Empathetic and patient demeanor when dealing with customer concerns.
- Ability to handle high-stress situations with professionalism.
- Proficient in using customer service software and Microsoft Office Suite.
**Personal Attributes**:
- Customer-focused with a dedication to exceeding customer expectations.
- Team player with a collaborative and positive attitude.
- Adaptable to changes and open to continuous learning.
- Detail-oriented and organized in managing customer interactions.
- Ability to work in a fast-paced and dynamic environment.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Shift:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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