Reservation Supervisor
6 months ago
WE ARE HIRING
Job designation:
- Reservations Supervisor : Female
Job location:
- Nashik, Maharashtra
**Salary**:
- 22,000- 25,000 per month
**Experience**:
- Total experience:
- 4 years of experience in a supervisory or managerial capacity in hotel reservations.
- Minimum experience:
- 2-3 years of experience in a reservation or front office role within the hospitality industry.
Education:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Skillset:
- Good communication skills
- Proficiency with MS Office
- Familiarity with reservation software and systems.
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile introduction**:
**Responsibilities**:
- **Reservation Management**: Supervise and coordinate all aspects of the reservation process, including bookings, cancellations, and modifications.
- **Customer Service**: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring guest satisfaction throughout the reservation process.
- **Team Leadership**: Lead and motivate the reservation team, providing guidance, training, and support to ensure optimal performance.
- **Inventory Management**: Monitor room availability, rates, and promotions to maximize occupancy and revenue.
- **Collaboration**: Work closely with other departments, such as front office and sales, to optimize room allocation and enhance overall guest experience.
- **Reports and Analysis**: Generate and analyze reservation reports to identify trends, opportunities, and areas for improvement.
- **Quality Assurance**: Implement and maintain quality assurance processes to uphold service standards and guest expectations.
**Requirements**:
- Proven experience in reservation management.
- Strong leadership and communication skills.
- Excellent problem-solving abilities.
- Familiarity with reservation software and systems.
- Exceptional customer service orientation.
- Ability to work in a fast-paced and dynamic environment.
- Detail-oriented with strong organizational skills.
**Salary**: ₹22,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7028272239
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