Group Reservation Supervisor

4 months ago


Balewadi Pune Maharashtra, India Rayna Tours and Travels Full time

Oversee all aspects of Groups from the inquiry stage, negotiation to execution.

Ensure all the crisis are resolved
- Analyze reservation trends, booking patterns, and market demand data to forecast occupancy levels, identify opportunities for revenue growth, and make data-driven decisions to optimize pricing and inventory management strategies
- Assisting the sales team in setting their rates
- Maintaining the in-house reservations systems
- Managing team effectively

Training the team on product and briefing them daily on the prices available
- Collaborate closely with other departments to ensure seamless guest experiences and address any issues that may arise.
- Develop and implement strategies to maximize room occupancy and revenue, utilizing data analysis.
- Foster a positive and collaborative work environment, encouraging team members to share ideas and participate in continuous improvement initiatives.
- Handle guest complaints and special requests with efficiency, striving to exceed guest expectations.
- Prepare reports on reservation activities, providing insights and recommendations for enhancing operational efficiency and guest satisfaction.
- Liaise with various sales departments as and when required.
- Review room blocking, deals and special group requests, if any.

Job Location: Pune, India

Pay: ₹40,000.00 - ₹60,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person



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