Customer Care Executive
5 months ago
We are seeking a skilled and empathetic Customer Care Executive to join our team and deliver outstanding customer service. As a Customer Care Executive, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience throughout their interactions with our company.
**Responsibilities**:
- **Issue Resolution**: Identify customer issues and concerns and provide timely and effective solutions. Take ownership of problems and follow up to ensure customer satisfaction and issue resolution.
- **Product Knowledge**: Develop a thorough understanding of our products and services to accurately address customer inquiries and provide relevant information.
**Job Types**: Full-time, Fresher
**Salary**: ₹11,000.00 - ₹13,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Salt Lake City, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 8910539588
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