Team Member-retention-hf-housing Finance-sales

4 weeks ago


Ahmedabad, India Kotak Mahindra Full time

**Team Member - Retention-HF -Sales
- Officer has to call the customers who have placed request for closure of Loan and attempt retention.
- Should be good in convincing the client for Top-up.
- 360 degree follow up with CC/channel/ Ops/ sales to control customer attrition
- Keeping Foreclosure volume (SOH) with target.
- Ensure closure of SR within TAT by proper follow up with all stake holders and customers.
- Maintain MIS for all FC activities and outcomes.



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