Client Support Officer
6 months ago
**ob description**
**Role & responsibilities**
- Proven customer support experience or experience as a Client Service Representative
- Manage large amounts of incoming phone calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Role**:Recruitment Marketing & Branding - Other
**Industry Type**:Recruitment / Staffing
**Department**:Human Resources
**Employment Type**:Full Time, Permanent
**Role Category**:Recruitment Marketing & Branding
Education
**UG**:Any Graduate
**PG**:MBA/PGDM in Any Specialization
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Client CoordinationClient InteractionClient RelationshipClient Handling
Client SupportCommunication Skillscustomer support
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9150872776
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