Client Support Officer

6 months ago


Chennai, India isoftronics Full time

**ob description**

**Role & responsibilities**
- Proven customer support experience or experience as a Client Service Representative
- Manage large amounts of incoming phone calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Role**:Recruitment Marketing & Branding - Other

**Industry Type**:Recruitment / Staffing

**Department**:Human Resources

**Employment Type**:Full Time, Permanent

**Role Category**:Recruitment Marketing & Branding

Education

**UG**:Any Graduate

**PG**:MBA/PGDM in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Client CoordinationClient InteractionClient RelationshipClient Handling

Client SupportCommunication Skillscustomer support

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9150872776



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