E-commerce Executive

4 weeks ago


Ambala City, India CESARI FASHION PVT LTD Full time

E-commerce Executive (Order Processing/Fulfillment Manager) carries out the processing of online website orders, Prints invoices, communicates with customers regarding order modification and order confirmation.

GOOD ENGLISH AND BASIC COMPUTER KNOWLEDGE IS ALL THAT YOU NEED TO EXCEL IN THIS JOB IF YOU HAVE THE WILL TO LEARN AND GAIN EXPERIENCE.

Job Responsibilities:

- To communicate in English with customers from all over India who have placed order with incomplete information or have not confirmed their orders on automatic calling system of our website.
- Print orders and maintain a list of shipped orders on daily basis.
- Actively and smartly handles issues related to Order confirmation, Shipping and Delivery.
- Communicate with customers for online payment incase of non availability of Cash on Delivery at their pincode.
- Coordinates with Order Packing Team incase of inventory issues or order modifications.
- Perform several other order processing tasks assigned by the management.

Job Qualifications:

- Proficiency in spoken and written English
- Multi-tasking when required
- Must be smart and creative to resolve any issues for the benefit of the organization.

**Job Types**: Full-time, Fresher, Walk-In

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telecommunication: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: On the road



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