Client Relationship Executive

6 days ago

Remote, India Weinsoft labs pvt ltd Full time

**Job Summary**:
As a Client Relationship Executive, you will be responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. You will act as the main point of contact for clients, addressing their needs, resolving issues, and promoting our products and services. Your goal will be to enhance client experience and contribute to the company's growth by fostering long-term relationships.

**Responsibilities**:

- Develop and nurture positive relationships with clients to understand their needs, preferences, and goals.
- Serve as the primary point of contact for client inquiries, requests, and concerns, ensuring prompt and effective resolution.
- Conduct regular check-ins with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
- Collaborate with internal teams, including sales, marketing, and operations, to ensure seamless delivery of products and services to clients.
- Provide product demonstrations and training sessions to clients to enhance their understanding and utilization of our offerings.
- Identify upsell and cross-sell opportunities based on client needs and company offerings.
- Prepare and present reports on client engagement, satisfaction, and sales metrics to management.
- Stay updated on industry trends, market conditions, and competitors' activities to make informed recommendations and strategies.
- Participate in networking events, conferences, and industry forums to expand client base and promote company visibility.
- Maintain accurate records of client interactions, transactions, and communications in the CRM system.

**Qualifications**:

- Any Education.
- Have knowledge of Lead Generation.
- Proven experience in a client-facing role, such as account management, customer success, or sales.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work independently and collaboratively in a fast-paced environment.
- Results-oriented with a track record of meeting or exceeding targets.
- Flexibility to travel occasionally for client meetings or events.

**Benefits**:

- Competitive salary and performance-based incentive
- Professional development opportunities and training programs.
- Flexible work hours and remote work options.
- Positive and supportive work culture with opportunities for career growth.

**Job Types**: Full-time, Permanent, Internship
Contract length: 6 months

**Benefits**:

- Paid sick time
- Work from home

Schedule:

- Monday to Friday

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: Remote

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