Client Success Executive

5 months ago


Remote, India VMax Wellness Full time

**Job description**

**ROLE : Client Success Executive**
**Reports to - Manager Client Success and Quality**

**About the Company**:
VMax is a service based startup revolutionising the Digital Health & Wellness market by transforming people's lives through Weight management services and Healthcare of Lifestyle-related health Conditions.

We have proudly served and transformed the lives of 14,000+ clients from India and Abroad.

Looking for a company that values a positive and supportive work environment? Join VMax and become a part of our empowering culture centered around wellness, community, and empowerment. We prioritize the well-being and success of our team members and strive to create a collaborative and diverse workplace where everyone feels valued and inspired to do their best work. Join us in making a positive impact on people's lives

**About the job**

The “Client Success Executive” works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing,Development) to ensure that we are providing amazing service experiences along with a great product for our customers.

As a Client Success Executive, you will report to the Client Success Manager and will support the adoption, retention and growth of our customer base.

**Key Responsibilities -**
- Take a high volume of outbound calls with a friendly and positive voice, give precise and correct information about the query to the customer and work towards meeting the daily targets.
- Update and process information accurately into the system.
- Resolve Customer problems in a timely manner and stick to the defined SLA.
- Take Ownership & Deliver on Customer commitments
- Liaise with other departments within the process in the event a customer call/query cannot be resolved at first point of contact.
- Clear Communication - during all conversations with Customers, uses simple English or other regional languages, that delivers information and solutions in an easy manner.
- Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration.
- Ability to solve problems look for solutions aligned to Customers perspective and deliver on all commitments
- Teamwork consistently works together, trust in each other, and engage in constructive conversations for the good of the group.

**Requirements**:

- Strong written and verbal communication skills
- The ability to analyse data and research results
- Exceptional problem-solving ability
- Excellent time management skill and keen attention to detail
- Ability to manage and prioritise tasks
- Customer focus with a high level of enthusiasm and a positive attitude
- Ability to work within teams to exceed customer expectations
- Possess a high level of confidence, desire to succeed, and assertiveness
- Experience working independently and scoping/executing high-quality deliverables are a must
- Ability to remain fact focused on emotional situations

**Join VMax**:

- Holistic fitness and wellness company and be a part of a vibrant and empowering culture We prioritise a healthy work environment that values personal growth and collaboration. Come work with a team that is passionate about making a positive impact on people's lives.

**Job Type**: Full time

Working Hours: 8 Hours ( Mon to Sat )

Job Mode: Remote, Onsite

Salary : 2,40,000 L to 3,00,000 L per annum based on Experience, Skills and knowledge.

**Job Types**: Full-time, Permanent

**Salary**: ₹240,000.00 - ₹360,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 9442430768



  • Remote, India MANAH Wellness Full time

    **Client Success executive** Work mode - Remote (Work from home) Qualification - Mandatory-Bachelors (Graduate), MBA preferred **Responsibilities**: - Develop and manage client portfolios. - Sustain business growth and profitability by maximizing value. - Analyze client data to improve client experience. - Upsell services and products with the brand...

  • Client Success

    5 months ago


    Remote, India Intelliassist Full time

    About the Role We are seeking a dynamic and driven Business Development cum Customer Success Intern to join our organization. As an intern, you will have the opportunity to gain valuable hands-on experience in business development and customer success while working with our talented team. Roles & Responsibilities - Work on leads provided, proactively...


  • Remote, India Concept Management Full time

    Hi Position - Client Success Associate Qualification - MBA Experience - 3 to 10 Years Package - 15 to 20 LPA Location - Remote Shift - US/UK **KEY RESPONSIBILITIES** - Offer continuous support for assigned client accounts by driving the consumption of strategic actionable insights and driving high-impact decision making. - Proactively initiate new...


  • Remote, India VMax Wellness Full time

    **Job description** **ROLE: Customer Success Executive Reports to - Manager Client Success and Quality** **Company Description**: VMax Wellness was founded with a vision to inspire and encourage people to adopt a healthy lifestyle. Our enthusiastic and knowledgeable team provides bespoke fitness and nutrition plans tailored to individual requirements, to...


  • Remote, India Employment Success Full time

    **About Employment Success**: Employment Success is a premier provider of employment and professional growth consulting services in USA and UK. We specialize in crafting standout resumes, offering personalized career coaching, leadership coaching, interview training and other services to help our clients achieve their career goals in the competitive job...


  • Remote, India Weinsoft labs pvt ltd Full time

    **Job Summary**: As a Client Relationship Executive, you will be responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. You will act as the main point of contact for clients, addressing their needs, resolving issues, and promoting our products and services. Your goal will be to enhance client...


  • Remote, India KonfHub Technologies Full time

    Remote Work Type: Full Time Job Title: Customer Success Executive Skills Required: 1. Excellent communication skills (both verbal and written). 2. Proficiency in design tools like Canva or any other similar software for creating visual content. 3. Problem-solving mindset and customer-oriented attitude. **Experience**: - 1+ year experience in a Community...


  • Remote, India Employment Success Full time

    **About Us**: Employment Success is a leading consulting firm specializing in employment and professional growth services across the UK and USA. We offer comprehensive services including professional resume writing, career coaching, executive and leadership coaching for directors and CEOs, job search assistance, interview training, and career change...

  • Client Relationship

    5 months ago


    Remote, India Sanpurple Inc Full time

    We are seeking a **Client Relationship & Digital Marketing Executive ** to join our team. - **Serve as the primary point of contact for clients, building and maintaining strong relationships.**: - Understand client goals and objectives to develop customised digital marketing strategies. - Collaborate with internal teams to ensure seamless execution of...

  • SAP Success Factor

    5 months ago


    Remote, India Kalyan Business Solutions Full time

    SAP Success Factor Budget - 1 LPM Max Location - Remote Working Hours: 7:30 PM to 3:30 AM (IST) About the Role: Join us in shaping the future of human capital management! We're seeking a Success Factors Succession & Development Consultant to design, implement, and support solutions for HCM processes using SAP Success Factors. Key...


  • Remote, India Sanpurple Inc Full time

    We are seeking a dedicated and proactive Client Servicing Executive to join our team. As a Client Servicing Executive, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. - Serve as the main point of contact for clients in a marketing agency - Gather client requirements and brief...


  • Remote, India Zoe Talent Solutions Full time

    **Key Account Management - Creating Active and Contributing Clients**: - Look to build a relationship that keeps us “In-sight in mind” for our key account. - Gather intelligence that helps you pitch solutions and offers accordingly. - Increase your reach by gathering more contacts and updating them in the CRM accordingly. - Stay well connected and...


  • Remote, India Weinsoft labs pvt ltd Full time

    **Job Summary**: As a Client Relationship Executive, you will be responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. You will act as the main point of contact for clients, addressing their needs, resolving issues, and promoting our products and services. Your goal will be to enhance client...


  • Remote, India Eccentric Engine Full time

    At Eccentric, We are privileged to co-build the Virtual world with some of the best minds of our times. Since 2016, we are engaged in the Virtualization of Automotive Retail. We have helped leading Automotive Brands in the World the power of Virtual Interactions. **Eccentric's mission -** We are building a Showroom-like experience in a virtual world where...


  • Remote, India Triedge Solutions Full time

    Position : Client Servicing Executive **Requirements**: - Excellent communication skills required - Graduates to apply. Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: Remote


  • Remote, India Eduno Tech India Private Limited Full time

    **Job Title: Client Service Executive (Work From Home)** **(Only For Freshers)** **Company**: Eduno Tech India Pvt Ltd, Rewari, Haryana **Responsibilities**: - Assist and resolve queries in a timely and professional manner. - Maintain accurate records of client interactions using Microsoft Excel. - Collaborate with team members to ensure client...


  • Remote, India Eduno Tech India Private Limited Full time

    **Job Title: Client Service Executive (Work From Home)** **Company**: Eduno Tech India Pvt Ltd, Rewari, Haryana **Responsibilities**: - Provide assistance and resolve queries in a timely and professional manner. - Maintain accurate records of client interactions using Microsoft Excel. - Collaborate with team members to ensure client satisfaction. - Stay...


  • Remote, India Weinsoft labs pvt ltd Full time

    **Job Summary**: As a Client Relationship Executive, you will be responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. You will act as the main point of contact for clients, addressing their needs, resolving issues, and promoting our products and services. Your goal will be to enhance client...


  • Remote, India Wobot Intelligence Full time

    **_Responsibilities: _** - Own relationship with assigned clients, including onboarding, implementation, training etc. - Monitoring accounts to ensure a positive customer experience with the company’s products or services - Analyzing potential issues related to customer accounts and channelizing internally for a faster resolution. - Coordinating with other...


  • Remote, India Attentive Full time

    **About Attentive.ai**: Attentive.ai is a fast-growing vertical SaaS start-up, funded by PeakXV (Surge), Infoedge and Vertex Ventures, that provides innovative software solutions for the landscape, paving & construction industries in the United States. Our mission is to help businesses in this space improve their operations and grow their revenue through our...