See more Collapse

Customer Support Executive

2 months ago

Chandigarh, India Millions Kart Private Limited Full time

Our company is an ecommerce company. Ecommerce company means online business company.
Our company sells products online. Our company has its own website from where customers order goods online.All these orders are seen with us and we check all these orders and send them to the customers.We need a strong team to investigate all these orders. The main job of this team is to make calls on the orders booked by the customers. In this call, we clear many things by talking to the customer.Such calls are called confirmation calls. All these calls are made before the orders are dispatched.
All these calls are made before the orders are dispatched.
1. **For order confirmation**: Whether the customer wants to order or not. If not, then find out the reason for it and if possible then solve that cause.
2. **Product editing**: Sometimes at the time of confirmation on call it is found that the customer wants to make some changes in the selected item. Like changing the color, changing the model of the selected product
3. **address editing**: Sometimes the address given by the customer is incomplete due to which there may be issue in delivery of the product. We have to rectify this by checking it at the time of call.

4. **Multiple quantity**: Many times the customer books many things on COD. In such a situation, sending him many things at once can be harmful. We have to talk to the customer and send him less quantity or we have to take some advance payment from the customer.This way we know that the chances of the goods being sent back are low and will not cause any harm to us.
---------------------------------------------------------------------------------------
- **1. We need a good / avarage english communication.**
**2. Good Computer knowledge (Excel, internet knowledge, fast work speed).**
**3. A person with good learning ability, Decent.**

This is not a time pass job. if you are serious about the work then join us.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7696558801

We have other current jobs related to this field that you can find below

  • Customer Support Executives

    5 days ago

    Chandigarh, Chandigarh, India Re'equil India Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

  • Customer Support Executive

    3 weeks ago

    Chandigarh, India Click Labs Full time

    **Job Title**: Customer Support Executive - Jugnoo **Job Location**: Chandigarh **Job Summary**: We are looking for a Customer Support Executive who will offer excellent customer service and after-sales support to our clients. To be successful in this role, you should display excellent interpersonal and communication skills. **Your role &...

  • Customer Support Executives

    2 months ago

    Chandigarh, India Re’equil India Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

  • Customer Support Executives

    2 months ago

    chandigarh, India Re’equil India Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, Chandigarh, India SR Group Full time

    **Urgently Hiring for Customer Support Executive** we are hiring for customer support executive in our company. Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales **s**upport. **Skills and Responsibilities**: - Good Communication Skills - Managing a team of representatives offering...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    **Hiring Customer Support Executive** **Campaign**: - Domestic & International BPO **Process**: - Voice & Chat **Location**: - Chandigarh/ Mohali **Salary -23000 to 28000** **Qualification**: - Graduation/ Post graduation Good English skills Rotational shifts Cab facility available **Responsibilities**: - Customer handling through calls or...

  • Customer Support Executive

    6 days ago

    Chandigarh, Chandigarh, India JUGNOO Full time

    Job Information:Industry InternetCity ChandigarhState/Province ChandigarhCountry IndiaZip/Postal Code Job Title: Customer Support Executive - JugnooJob Location: ChandigarhJob Summary: We are looking for a Customer Support Executive who will offer excellent customer service and aftersales support to our clients. To be successful in this role, you should...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, India Vibcare Pharma Full time

    **WORK FROM OFFICE** **Requirement** Excellent communication skills **Languages** Hindi (preferred) English (preferred) **Overview**: As a Customer Support Executive, you will play a pivotal role in ensuring customer satisfaction and retention by providing exceptional service and support. You will be **responsible for addressing inquiries, resolving...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, Chandigarh, India JUGNOO Full time

    **Job Information**: Industry - InternetCity - ChandigarhState/Province - ChandigarhCountry - IndiaZip/Postal Code - 160101**Job Title**: Customer Support Executive - Jugnoo**Job Location**: Chandigarh **Job Summary**: - We are looking for a Customer Support Executive who will offer excellent customer service and after-sales support to our clients. To be...

  • Customer Support Executive

    2 months ago

    Chandigarh, India Visual Info Manpower Full time

    We are looking for Customer Support Executive for International BPO. Inbound process #Cold calling #Backend/Chat process #Technical support **Only work from office** **Two days week off** **Cab facility available** **Should be comfortable for night Shift** **Job Types**: Full-time, Fresher, Regular / Permanent Pay: ₹19,000.00 per...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, India Hamiast Recruitment Full time

    HIRING FOR JOB TITLE : CUSTOMER SUPPORT EXECUTIVE JOB LOCATION: Chandigarh SHIFTS : Night shift PROCESS: - International Process SALARY: - 19K CTC to 21K CTC JOB DESCRIPTION: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions,...

  • Customer Support Executive

    2 months ago

    Chandigarh, India ONIQ SERVICES PRIVATE LIMITED Full time

    **About us** ONIQ SERVICES PRIVATE LIMITED is a small business in Chandigarh, Chandigarh. We are professional, agile and innovative. Our work environment includes: - Modern office setting - Wellness programmes - Growth opportunities Permanent Night shift Role - Customer Support Executive Location - IT Park, Chandigarh Graduate Freshers can...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, India Northern India Full time

    **Northern Softech Solutions Pvt. Ltd.** **Northern Softech Solutions Pvt. Ltd. (formerly, Northern Softech) is a Chandigarh-based IT company providing offshore business solutions to it's US-based parent company, Northern Planet LLC since 2004. Backed by cutting-edge expertise in the E-commerce domain, we are one of the fastest-growing company in...

  • Customer Support Executive

    7 days ago

    Chandigarh, India Abile Manpover solution pvt ltd Full time

    Hiring for customer support executive for Mohali location Package upto 33K CTC Need excellent communication skills **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹30,000.00 - ₹33,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Leave encashment - Provident Fund Schedule: - Flexible shift - Night shift -...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    What we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...

  • Customer Support Executive

    2 months ago

    Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    mWhat we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...

  • Customer Support Executive

    5 days ago

    Chandigarh, Chandigarh, India Visual Info Manpower Full time

    We are looking for Customer Support Executive for International BPO.Inbound process #Cold calling #Backend/Chat process #Technical supportOnly work from officeTwo days week offCab facility availableShould be comfortable for night ShiftJob Types: Full-time, Fresher, Regular / PermanentPay: ₹19,000.00 per monthBenefits: Health insurance Provident...

  • Customer Support

    2 months ago

    Chandigarh, India SlideTech System Full time

    **Job Title**:Customer Support Executive **Location**: Chandigarh, IT Park **Functional Area**: Chat Support **Qualification**: Graduate **Experience**: Experienced (1 to 3 years) **Working Days**: 5 Days **Job Type**: Full Time **Key Responsibilities**: - Generate revenue by soliciting and obtaining orders, understanding and interpreting customer...

  • Customer Support Executive

    3 weeks ago

    Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    **Urgently hiring for Customer Support Executive for our eCommerce process.** - **(Note - This is a full-time work from office job, freelancers/Part timers do not apply)**_ 1. Processing orders and managing from start to finish update the same in portals. 2. Make calls professionally to provide information about customer orders, products and services,...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, India Fortuco Resource Solutions Private Limited Full time

    Job ID 2135- Career Level Executive- Experience Fresh- Gender both- Industry BPO- Qualifications Under Graduate/12th pass Hiring For Voice / Non-Voice/Blended - Customer Service Customer Support Executive International BPO **Responsibilities**: - Providing exceptional customer service experience to the customers - Previous experience in a customer support...