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Apj Digital Subscription Support Representative

4 months ago

Bengaluru, India VMware Full time

For APJ region, Enterprise Learning and Digital Learning Subscription Associate will:

- Schedule and Lead Onboarding calls for new subscribers.
- Track and report weekly new and existing subscriber engagement and responses
- Actively and regularly encourage subscribers to use the subscription.
- Resolve issues and Csat concerns related to the subscription
- Coordinate with sales team for new subscriptions, onboarding, consumption/usage reports
- Provide timely notifications and reminders to sales team for renewals
- Actively encourage and support customer renewals
- Meet and surpass targets on activations, onboarding, consumption and renewals

**Category **:Services and Consulting
**Subcategory**:Training and Education
**Experience**:Manager and Professional
**Full Time/ Part Time**:Full Time
**Posted Date**: 2023-04-14