Customer Support Expert
1 week ago
They must have excellent listening abilities to understand the accurate requirements of the consumer, and must possess the patience necessary to handle difficult conversations effectively. Utilising their technological expertise, they must be able to address challenging client problems. A support agent must be able to multitask effortlessly between tasks like managing high-priority tickets, documenting solution articles, and organising meeting/event preparations in a way that ensures their time and energy are divided appropriately. A customer service representative’s additional skills include the following:
Effective communication skills
*
- Customer-focused attitude and the capacity to adjust to and handle various personalities
- Excellent presentation and communication abilities
- Possess a proactive strategy for assistance
- The capacity to adhere to deadlines
- Product knowledge
- **REQUIRED ONLY FEMALE STAFF**
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Shalimar Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9315508681
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