Patient Relation Officer

2 months ago


Mylapore Chennai Tamil Nadu, India ScopeHR Services Full time

Receives and responds to patients’ compliments and complaints regarding hospital services and ensures that concerns are handled properly

♦ Conducts patient satisfaction surveys (for inpatients and outpatients) and issues accordingly analysis reports to manager for review and approval

♦ Responds to patients’ needs and assists them in completing their transactions at the different hospital departments

♦ Answers patients’ inquiries about the Hospital policies, procedures, patients’ rights and responsibilities, available services and coordinates between Departments when required

Industry : Hospital

Location : Chennai

Department : Media / Public Relations

Patient coordinator, Patient counsellor, Patient care

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have prior experience in hospital ?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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