Patient Relation Officer

3 months ago


Anna Nagar West Chennai Tamil Nadu, India Selvarangam Hospital Full time

Responding to patient needs, answering inquiries, and handling complaints
- Ensuring that patients receive excellent customer service before, during, and after their visit
- Conducting surveys and collecting feedback
- Explaining policies and procedures to patients
- Monitoring patient rights and responsibilities
- Collaborating with quality improvement efforts
- Coordinating between departments when needed
- Issuing analysis reports to management
- Assisting patients with transactions at hospital departments

Contact : 9790832519 - HR

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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