Service Desk Advisor Internship

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

JOB REQUIREMENTS - Help Desk or PC related work experience, good knowledge on excel. - Experience in Windows System, Retail, of the shelf Retail Applications, PoS based - Successfully met all Level-3 EPOS Technician performance accountability objectives. - Proven expertise and efficiency in support of Radiant and VeriFone POS systems. - Strong understanding...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

Job DescriptionJob Overview:Act as the first point of contact for all end user tickets globally via multiple channels: chat, phone and Service Now portal. This is a hands on role that will require technical expertise working closely with EIT teams to solve and resolve end issues focusing on first line fix. Have high levels of customer service and quality,...

_**Service Master/Advisor**_ 1. Allocate mechanics for the defects/repair (workshop / On-route) 2. Complaint Management - maintaining complaint register/data and managing TAT 3. Job card Filling and validation 4. Mechanics Roaster,Attendance, OT and Conveyance Calculation 5. Maintaining the PMS schedule and getting them done 6. Coordinating with the...

Service Desk Transition - PM Job Title Service Desk Transition - PM Job Overview IT Service desk transition - Project Manager Manages and co-ordinates the IT Service Desk transition from incumbent to new provider in co-operation with the new provider Project Manager and project team. The detailed tasks and deliverables of the project manager cover...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

**About Keerthi Triumph**: Keerthi Triumph was started in 2014 and it is the first authorized dealer for sales and service in India. The aim of the company is to give the customer a very satisfying experience in all aspects, and thus enhancing customer’s pride in being a Triumph owner. **Team role**: The team at Keerthi triumph is very friendly and very...

**Area**: - Service **Post**: Service Advisor **Location**: North Karnataka **Qualification**: Diploma or BE **Salary**: **0 to 1 years

Position Description Job Title: Service Desk Technitian Position: Systems Engineer Experience: 2-4 Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0324-1917 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Job Title: Service Desk Technitian Position: Systems Engineer Experience: 2-4 Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0324-0797 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Position Description Job Title: Service Desk Technitian Position: Systems Engineer Experience: 2-4 Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0324-1916 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

**Job Information**: Industry **IT Services** *** Province **Karnataka** *** City **Bangalore North** *** Postal Code **560001** *** Country **India** *** - We have openings for Service Desk Support with one of our MNC Client. Please find the details below. Loc: - Bangalore- NP: - Immediate to 30days- Exp: - 2-6years JD: 1. Good Communication...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...

Company Profile: Job Title: Service Desk Engineer Position: Senior Systems Engineer Experience: 6+ yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0823-0572 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...