Credit Control Executive
7 days ago
Chennai, India
**_Rated 4.4 on Glassdoor, with 92% saying they would recommend FE fundinfo to a friend_**
Role: Credit Control Executive
Location: Chennai
FE fundinfo is a global leader in investment fund data and technology. We take pride in fostering an environment where our teams can bring their best selves to work and operate in a welcoming, stimulating, and inclusive culture. We are proud of our vast, diverse, and highly skilled team, and we are always looking for talented people who want to grow with us
**What you can expect from joining our team**
**Leave, Personal & Family Benefits**
- 24 days holiday
- Paid Study leave
- Paid sick leave
- Enhanced paternity & maternity
- Statutory benefits like PF, Gratuity, etc.
**Health and Wellbeing**
- Flexible home and office working
- Support to set up home office
- Health cover with option to add family members
- Dedicated mental wellness helpline
- Annual health check up
- Meal cards
**As part of our global team you will**:
- **Have full LinkedIn Learning access**
- **Join a sustainable** business that cares for the **environment** and **our communities**
- Have opportunities to give back to local communities through volunteer days
- Discover options to join and lead **diversity and inclusion** initiatives
- Get access to an app that tracks your activity while raising money for charities selected by employees
- Be invited to office social events and sport activities
**About the role**
The Executive - Credit Control will be responsible for the periodic billing of clients for the services rendered by the Company and for following up with them for payments.
**Key Responsibilities**
- Raising Invoices / Credit notes, setting up new clients and contracts
- Setting up Direct Debit Details for clients
- As part of the above checking contracts and order forms are in place and valid
- Dealing with sales queries both internally and externally
- Supporting sales staff with service information and ad hoc queries
- Sending out statements and debtors ageing report
- Supporting finance managers with sales analysis
**Key Technical Skills**
Good MS Excel skills
Excellent communication skill (written and spoken) - should have interacted with international clients
**Competency requirements**
- Excellent English Communication skills (verbal & written) with accent neutral diction
- Very strong analytical skills and the ability to solve a problem quickly
- Strong time management and the ability to manage changing priorities
- Ability to work collaboratively and flexibility to multi
- task
- Ability to talk to international customers and establish a good working relationship with the internal and external teams
- Ability to achieve the defined performance metrics in terms of SLAs, TAT, Quality, APT and first-hand resolution
**What our people across the globe say about FE fundinfo**
“Inclusive, supportive and rapidly developing.”
“Multicultural environment supporting health and wellbeing of its employees.”
“Through empowerment, trust and support I feel I'm valued, hugely supported and involved.”
“I can attack my work in a way that works for me.”
“Great diversity between all the teams which is interesting and enriching.”
“FE fundinfo has always been proactive in employee welfare”
“Positive people and a healthy work life balance”
**Have we sparked your interest?
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