Client Operations

2 months ago

Mumbai, India JPMorgan Chase Bank, N.A. Full time

Incident & Client Advisory (ICA) is part of the Assets & Wealth Management Operations Team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of J.P Morgan Chase & Co, Asset & Wealth Management business segment. ICA ensure all prospects are on-boarded in accordance with the strategy of the Asset & Wealth Management business segment and that financial crime risks and reputational risks of prospects and existing clients are assessed appropriately. ICA will make independent recommendations regarding AML risk and escalations as first line of defense.

**Responsibilities**:

- Provide guidance to Bankers on reputational and financial crime risk concerns. Work with Bankers to develop submissions to the Reputational Risk Committee and AML Forum/Committee for such escalations.
- Work with Bankers to develop submissions to the Client Review Forum, addressing risk tolerance and client fit, in accordance with the business segment's strategy.
- Work with Global Financial Crime Compliance and Risk functions on client issues which pose financial crime and reputational risk to the bank.
- Review overnight screening alerts and determine the appropriate disposition.
- Work with ICA global counterparts to coordinate issues, findings and practices.
- Conduct periodic training & awareness sessions to new hires and various refreshers to staff and coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.
- Participate in ad-hoc projects as required and establish and report appropriate metrics for ICA inputs, processes and outputs

**Required Qualifications, Skills and Capabilities**:

- Bachelor's Degree in Business Administration, Finance, Accounting or equivalent
- At least 3 years of experience in banking risk management, audit or compliance, with focus on KYC/AML.
- Background in internal audit or regulatory audit with focus on KYC/AML will be considered
- Broad knowledge of rules and regulations for various EMEA jurisdictions, with focus on KYC/AML.
- Some understanding of wealth management business
- Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

  • Client Service Operator

    2 months ago

    Mumbai, India Deutsche Bank Full time

    **Job Title: Client Service Operator** **Location: Mumbai** The Client Service Operator is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager and/or Client Services Specialist, they provide administrative...

  • Client Service Operator

    3 weeks ago

    Mumbai, India Deutsche Bank Full time

    **Job Title: Client Service Analyst (Branch Operations & Service Manager)** **Location: Mumbai** **Role Description** The Client Service Analyst is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager...

  • Client Service Operator

    1 week ago

    Mumbai, Maharashtra, India Deutsche Bank Full time

    Job Title: Client Service OperatorLocation: MumbaiThe Client Service Operator is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager and/or Client Services Specialist, they provide administrative and...

  • Client Servicing Operations

    3 weeks ago

    Mumbai, India Kaapro Management Solutions Full time

    Opening: 1 Nos.- Job ID: 70541- Employment Type: Full Time- Reference: - Work Experience: 1.0 Year(s) To 5.0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: ITES / BPO / KPO / Customer Service / Operations- Location: - Mumbai Posted On: 26th Oct, 2023 **DEPARTMENT: Operations and Services JOB TITLE: Executive or Sr Executive - Client...

  • Client Coordination – Operations

    3 weeks ago

    mumbai, India Arin Consultancy Private Limited Full time

    Job Description: – Assisting with client servicing regarding reports, online and offline transactions andoperation services– Assisting clients with onboarding, fee payment and making vendor payments– Maintain accounts and manage compliances– Manage internal software for reporting– Should be flexible with any kind of operations roleMiscellaneous...

  • Client Coordination – Operations

    2 months ago

    mumbai, India Arin Consultancy Private Limited Full time

    Job Description: – Assisting with client servicing regarding reports, online and offline transactions andoperation services– Assisting clients with onboarding, fee payment and making vendor payments– Maintain accounts and manage compliances– Manage internal software for reporting– Should be flexible with any kind of operations roleMiscellaneous...

  • Client Coordination – Operations

    1 week ago

    Mumbai, Maharashtra, India Arin Consultancy Private Limited Full time

    Job Description: – Assisting with client servicing regarding reports, online and offline transactions andoperation services– Assisting clients with onboarding, fee payment and making vendor payments– Maintain accounts and manage compliances– Manage internal software for reporting– Should be flexible with any kind of operations roleMiscellaneous...

  • Mice-operations & Contracting

    2 months ago

    Mumbai, India Client of Peoplelan LLP Full time

    _**MICE-Operations & Contracting**_ - **Roles and Responsibilities**:_ - Should have good knowledge about destinations (Domestic & International). - Should be able to understand client’s requirements and deliver appropriate solutions accordingly. - Should be able to make & curate travel itineraries based on client’s requirements. * **Salary**:...

  • Client Servicing and Operations

    3 weeks ago

    Mumbai, India IOS Relocations International Full time

    **Position - Team Lead - Operations ( Hotel Stays)** **Client Servicing** Provide clients with the best of the accommodation options as per the budget & location Ensure to pre-check the property & coordinate with service provider for all the services. Assist the client in organizing a comfortable stay right from check in to check out. Conduct quality...

  • Client Operations Anlayst

    2 weeks ago

    Mumbai, India JPMorgan Chase Bank, N.A. Full time

    You are a strategic thinker passionate about driving solutions in Client Operations. You have found the right team. - You will Process & validate account opening & various types of maintenance requests on client accounts for the private banking clients. - You will have to ensure that all requests are completed before cutoff and there is no delay. - Timely...

  • Computer Operator

    3 weeks ago

    Mumbai, India Client of Accord Full time

    **Graduate** **Excellent English must** **Convent Educated preferred** **Age below 30 years** **Typing Speed 40 WPM on Computer** **Experience with Export Import Company will be an Added advantage** **Follow up for Payments & Documents from Clients** **2 to 5 years experience as a Computer Operator with Export Import Company** **Place of work : Lower...

  • Automation and Support Operator

    2 months ago

    Mumbai, India Client of Inteegrity Consults Full time

    Our client is a well known Electronics Products and Lighting Process Giant multiple segmenst including Automation, Switchgears, Wiring - The Support Operator is needed for Vasai. - Fresher or 1 year relevant experience - Configuration of Home Automation Products - Handling the Support system - Location: Vasai **Desirables**: **Salary**: ₹12,000.00 -...

  • Client Operations Anlayst

    2 weeks ago

    Mumbai, India JPMorgan Chase Bank, N.A. Full time

    You are a strategic thinker passionate about driving solutions in Client Operations. You have found the right team. Job Responsibilities - You will Process & validate account opening & various types of maintenance requests on client accounts for the private banking clients. - You will have to ensure that all requests are completed before cutoff and there is...

  • Client Operations Associate

    1 week ago

    Mumbai, Maharashtra, India JPMorgan Chase Bank, N.A. Full time

    As a member of the USPB Client Prefills team, you will play a key role in improving the experience for both internal and external clients/partners. We are looking for Analysts who are eager to work in a fast paced environment, learn about US Private Bank products and services available to affluent clients and provide an excellent client experience. You will...

  • Pms Client Servicing

    2 weeks ago

    Mumbai, India Talent Selexion Full time

    We are looking for a PMS Client Servicing & Operations Executive **(no sales targets) **to deal with HNI clients and hence need to be very professional in their approach, both spoken and written. The job role includes the following: 1. Explaining company services to the client. 2. Assist client in onboarding by completing the paperwork and KYC. Includes...

  • Client Services Issues Management

    3 weeks ago

    mumbai, India JPMorgan Chase & Co. Full time

    Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Merchant issue management manager you will be leading and supporting critical strategic initiatives, business performance initiatives and operating cadence management. Business performance initiatives...

  • Client Services Issues Management

    3 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Merchant issue management manager you will be leading and supporting critical strategic initiatives, business performance initiatives and operating cadence management. Business performance initiatives may...

  • Client Service Operator

    3 weeks ago

    Mumbai, India Deutsche Bank Full time

    Job Title: Client Service Analyst, AS **Location**: Mumbai The position is for a Document Verification Unit (DVU) Manager based out of Mumbai and reporting to the Head, PBC Liability Operations / TL - DVU. **Role Description**: **What we’ll offer you** As part of our flexible scheme, here are just some of the benefits that you’ll enjoy - Best in...

  • Client Operations

    1 week ago

    Mumbai, Maharashtra, India JPMorgan Chase Bank, N.A. Full time

    If you have a team handling experience with an ability to prioritize effectively and multi-task in a fast paced, team-based environment, and have a passion towards working in an account opening/maintenance domain for private banking clients, you have found the right team.Responsibilities: Connect/Engage with stakeholders to manage change, handle timely...

  • Operation Lead

    1 week ago

    Mumbai, Maharashtra, India A client of hcapital Full time

    · Minimum of 5-12 years of experience in operations management, preferably in the food and beverage or consumer goods industry.JD· Develop and implement operational strategies aligned with the company's goals and growth plans.· Manage and optimize the supply chain process, from procurement of raw materials to delivery of finished products.· Ensure...