Client Servicing and Operations

5 months ago

Mumbai, India IOS Relocations International Full time

**Position - Team Lead - Operations ( Hotel Stays)**

**Client Servicing**

Provide clients with the best of the accommodation options as per the budget & location

Ensure to pre-check the property & coordinate with service provider for all the services.

Assist the client in organizing a comfortable stay right from check in to check out.

Conduct quality call & feedback mechanism.

Present new products and services and enhance existing relationships

Handle objections by clarifying, emphasizing negotiations and working through differences to a positive conclusion

**Vendor & Service Provider Development**

Source Properties - Hotels & Service Apartment.

Negotiate for the best prices.

Negotiate with vendors for additional complementary services.

Build network & maintain relationship with all the vendors.

Coordinate & ensure smooth vendor payments.

**Client Proposal**

Assist in making client proposals - create cost sheets by working on Markup & Margin

Work to develop proposals that speaks to the client’s needs, concerns, and objectives.

Participate in pricing

Create service vertical ppts & process ppts

**MIS & Documentation**

Follow up and ensure updation of Service Dashboard

Follow up for case closures and maintaining the weekly /monthly MIS for the same.

Preparation of client related reports & Feedback

Maintain the database of appreciation and escalations

**Inter
- Department Co-ordination**

Interact with Finance and seek updates on the Client & vendor invoices for closed cases

Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement

**Business Development**

Work on strategies to get new corporate clients

Engage in marketing activities.Create a database of new clients.

Meet potential clients by growing, maintaining and leveraging network.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹30,000.00 - ₹45,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Ability to commute/relocate:

- Mumbai Central, Mumbai - 400038, Maharashtra: Reliably commute or planning to relocate before starting work (required)

  • Executive - Client Servicing

    5 months ago

    Mumbai, India Client of Recruitners Full time

    **About our client** Our client headquartered in Mumbai (Malad) is a brand marketing agency which specializes in experiential marketing activations, events, exhibitions and digital marketing solutions. **Job Brief** In this role, you will be responsible for coordinating with clients in the conferences and events. **Responsibilities** - You will be...

  • Client Servicing

    2 months ago

    Andheri, Mumbai, Maharashtra, India BoI Media and Entertainment Full time

    BOI Media & Entertainment is pleased to inform that we have opening for **Client Servicing & Event Operations Intern for our Events Division.** **Work Location: Andheri (W).** **Roles**: - Basic Cordination about the event. - Cordination with internal teams for Client Requirement. - Preparing estimate costing & excel sheet under supervision of seniors. -...

  • Wipro Digital Operations and Platforms | Sr. Service Manager | mumbai

    1 day ago

    mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified)Note : Female candidates are preferred for this role.Job Location : MumbaiExperience Required : 8-12 YearsBoth Side Transport (Work from Office)Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC Methodology , Hypothesis testing...

  • Wipro Digital Operations and Platforms | Sr. Service Manager | mumbai

    9 hours ago

    mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified) Note : Female candidates are preferred for this role. Job Location : Mumbai Experience Required : 8-12 Years Both Side Transport (Work from Office) Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC Methodology ,...

  • Sr. Service Manager

    3 days ago

    mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified) Note : Preference will be given to the women candidates for this role. - Job Location : Mumbai - Experience Required : 8-12 Years - Both Side Transport (Work from Office) Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC...

  • Sr. Service Manager

    5 days ago

    Mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified)Note: Preference will be given to the women candidates for this role.Job Location : MumbaiExperience Required : 8-12 YearsBoth Side Transport (Work from Office)Important: Candidate should have working experience in Process Excellence/Business Excellence-DMAIC Methodology ,...

  • Sr. service manager

    4 days ago

    Mumbai, India Wipro Digital Operations And Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified) Note : Preference will be given to the women candidates for this role. Job Location : Mumbai Experience Required : 8-12 Years Both Side Transport (Work from Office) Important : Candidate should have working experience in Process Excellence/Business...

  • Client Servicing Executive

    3 months ago

    Borivali East, Mumbai, Maharashtra, India Bhoomi Events and Planners Full time

    BHOOMI EVENTS AND PLANNERS **DESIGNATION**:Client Servicing Executive **LOCATION**: Borivali, Mumbai **EXPERIENCE**:2+ years of experience in client servicing, wedding planning, 5-star banquet sales, hospitality experience **JOB PROFILE**:Client Servicing, Sales, Client negotiation, Event Management, Vendor Arrangement, Vendor Negotiation, Operations,...

  • Client Servicing Executive

    2 months ago

    Borivali East, Mumbai, Maharashtra, India Bhoomi Events and Planners Full time

    BHOOMI EVENTS AND PLANNERS **DESIGNATION**:Client Servicing Executive **LOCATION**: Borivali, Mumbai **EXPERIENCE**:2+ years of experience in client servicing, wedding planning, 5-star banquet sales, hospitality experience **JOB PROFILE**:Client Servicing, Sales, Client negotiation, Event Management, Vendor Arrangement, Vendor Negotiation, Operations,...

  • Client Servicing Executive

    5 months ago

    Borivali East, Mumbai, Maharashtra, India Bhoomi Events and Planners Full time

    BHOOMI EVENTS AND PLANNERS **DESIGNATION**:Client Servicing Executive **LOCATION**: Borivali, Mumbai **EXPERIENCE**:2+ years of experience in client servicing, wedding planning, 5-star banquet sales, hospitality experience **JOB PROFILE**:Client Servicing, Sales, Client negotiation, Event Management, Vendor Arrangement, Vendor Negotiation, Operations,...

  • Sr. Service Manager

    6 days ago

    mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified)Note : Preference will be given to the women candidates for this role.Job Location : MumbaiExperience Required : 8-12 YearsBoth Side Transport (Work from Office)Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC Methodology ,...

  • Sr. Service Manager

    6 days ago

    Mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified)Note : Preference will be given to the women candidates for this role.- Job Location : Mumbai- Experience Required : 8-12 Years- Both Side Transport (Work from Office)Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC...

  • Sr. service manager

    4 days ago

    Mumbai, India Wipro Digital Operations And Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified)Note : Preference will be given to the women candidates for this role.- Job Location : Mumbai- Experience Required : 8-12 Years- Both Side Transport (Work from Office)Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC...

  • Client Servicing Executive

    5 months ago

    Mumbai, Maharashtra, India Sonar Conectar media and entertainment Full time

    **Job description** **About us** The Client Services Manager will be responsible for building and maintaining strong relationships with our existing clients, ensuring their needs are met and expectations exceeded. **Responsibilities**: - Develop and nurture relationships with existing clients, serving as their primary point of contact for all...

  • Sr. Service Manager

    6 days ago

    mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified)Note : Preference will be given to the women candidates for this role.Job Location : MumbaiExperience Required : 8-12 YearsBoth Side Transport (Work from Office)Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC Methodology ,...

  • Sr. Service Manager

    7 days ago

    Mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified)Note : Preference will be given to the women candidates for this role.Job Location : MumbaiExperience Required : 8-12 YearsBoth Side Transport (Work from Office)Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC Methodology ,...

  • Sr. Service Manager

    6 days ago

    Mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified) Note : Preference will be given to the women candidates for this role. Job Location : Mumbai Experience Required : 8-12 Years Both Side Transport (Work from Office) Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC...

  • Sr. Service Manager

    6 days ago

    Mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified)Note : Preference will be given to the women candidates for this role.Job Location : MumbaiExperience Required : 8-12 YearsBoth Side Transport (Work from Office)Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC Methodology ,...

  • Sr. Service Manager

    6 days ago

    Mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified) Note : Preference will be given to the women candidates for this role. Job Location : Mumbai Experience Required : 8-12 Years Both Side Transport (Work from Office) Important : Candidate should have working experience in Process Excellence/Business...

  • Sr. Service Manager

    3 days ago

    mumbai, India Wipro Digital Operations and Platforms Full time

    We are looking for Sr. Service Manager for Mumbai Location. (Black Belt Certified) Note : Preference will be given to the women candidates for this role. Job Location : Mumbai Experience Required : 8-12 Years Both Side Transport (Work from Office) Important : Candidate should have working experience in Process Excellence/Business Excellence-DMAIC...