Client Servicing and Operations

2 weeks ago


Mumbai, India IOS Relocations International Full time

**Position - Team Lead - Operations ( Hotel Stays)**

**Client Servicing**

Provide clients with the best of the accommodation options as per the budget & location

Ensure to pre-check the property & coordinate with service provider for all the services.

Assist the client in organizing a comfortable stay right from check in to check out.

Conduct quality call & feedback mechanism.

Present new products and services and enhance existing relationships

Handle objections by clarifying, emphasizing negotiations and working through differences to a positive conclusion

**Vendor & Service Provider Development**

Source Properties - Hotels & Service Apartment.

Negotiate for the best prices.

Negotiate with vendors for additional complementary services.

Build network & maintain relationship with all the vendors.

Coordinate & ensure smooth vendor payments.

**Client Proposal**

Assist in making client proposals - create cost sheets by working on Markup & Margin

Work to develop proposals that speaks to the client’s needs, concerns, and objectives.

Participate in pricing

Create service vertical ppts & process ppts

**MIS & Documentation**

Follow up and ensure updation of Service Dashboard

Follow up for case closures and maintaining the weekly /monthly MIS for the same.

Preparation of client related reports & Feedback

Maintain the database of appreciation and escalations

**Inter
- Department Co-ordination**

Interact with Finance and seek updates on the Client & vendor invoices for closed cases

Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement

**Business Development**

Work on strategies to get new corporate clients

Engage in marketing activities.Create a database of new clients.

Meet potential clients by growing, maintaining and leveraging network.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹30,000.00 - ₹45,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Ability to commute/relocate:

- Mumbai Central, Mumbai - 400038, Maharashtra: Reliably commute or planning to relocate before starting work (required)



  • Mumbai, India Deutsche Bank Full time

    **Job Title: Client Service Operator** **Location: Mumbai** The Client Service Operator is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager and/or Client Services Specialist, they provide administrative...


  • Mumbai, India Deutsche Bank Full time

    **Job Title: Client Service Analyst (Branch Operations & Service Manager)** **Location: Mumbai** **Role Description** The Client Service Analyst is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager...


  • Mumbai, Maharashtra, India Deutsche Bank Full time

    Job Title: Client Service OperatorLocation: MumbaiThe Client Service Operator is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager and/or Client Services Specialist, they provide administrative and...


  • Mumbai, India Kaapro Management Solutions Full time

    Opening: 1 Nos.- Job ID: 70541- Employment Type: Full Time- Reference: - Work Experience: 1.0 Year(s) To 5.0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: ITES / BPO / KPO / Customer Service / Operations- Location: - Mumbai Posted On: 26th Oct, 2023 **DEPARTMENT: Operations and Services JOB TITLE: Executive or Sr Executive - Client...


  • Mumbai, India Client of Recruitners Full time

    **About our client** Our client headquartered in Mumbai (Malad) is a brand marketing agency which specializes in experiential marketing activations, events, exhibitions and digital marketing solutions. **Job Brief** In this role, you will be responsible for coordinating with clients in the conferences and events. **Responsibilities** - You will be...

  • Pms Client Servicing

    2 weeks ago


    Mumbai, India Talent Selexion Full time

    We are looking for a PMS Client Servicing & Operations Executive **(no sales targets) **to deal with HNI clients and hence need to be very professional in their approach, both spoken and written. The job role includes the following: 1. Explaining company services to the client. 2. Assist client in onboarding by completing the paperwork and KYC. Includes...


  • Borivali East, Mumbai, Maharashtra, India Bhoomi Events and Planners Full time

    BHOOMI EVENTS AND PLANNERS **DESIGNATION**:Client Servicing Executive **LOCATION**: Borivali, Mumbai **EXPERIENCE**:2+ years of experience in client servicing, wedding planning, 5-star banquet sales, hospitality experience **JOB PROFILE**:Client Servicing, Sales, Client negotiation, Event Management, Vendor Arrangement, Vendor Negotiation, Operations,...


  • Mumbai, Maharashtra, India Sonar Conectar media and entertainment Full time

    **Job description** **About us** The Client Services Manager will be responsible for building and maintaining strong relationships with our existing clients, ensuring their needs are met and expectations exceeded. **Responsibilities**: - Develop and nurture relationships with existing clients, serving as their primary point of contact for all...


  • Mumbai, India Deutsche Bank Full time

    Job Title: Client Service Analyst, AS **Location**: Mumbai The position is for a Document Verification Unit (DVU) Manager based out of Mumbai and reporting to the Head, PBC Liability Operations / TL - DVU. **Role Description**: **What we’ll offer you** As part of our flexible scheme, here are just some of the benefits that you’ll enjoy - Best in...


  • Mumbai, Maharashtra, India Arin Consultancy Full time

    ITES / BPO / Operations / Customer Service / Telecalling Mumbai _Mumbai Western Suburbs_ March 7, March 8, 2025 Financial ServicesJob Overview:- Office Location (Area) Mumbai- Required Education Commerce Graduate or equivalent degree- Course Type Full Time- Min Required Experience (Years) 2- Max Required Experience (Years) 3Role & Responsibilities:Customer...


  • Mumbai, India Addus Services LLP-Client Full time

    Provide hands on support with delivery of digital campaigns. - Build long term associations with global clients and ensure customer satisfaction. - Provide solutions by finding ways and means cutting across functions by understanding their business objectives. - Manage delivery through management of work flow, resource requirement and quality of output. - 1...


  • Mumbai, Maharashtra, India Neevstone Advertising And Media Full time

    Fresher / junior **Client Servicing Executive** **ROLE DEFINITION** Client serving will be a role player between clients' marketing issues and brief direction. With the help of the creative team, deliver effective creative campaigns, branding, or digital marketing-related elements. Get approvals on creatives, deliver to media, and deal with account...


  • Mumbai, India DBS Bank Full time

    Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...


  • Mumbai, Maharashtra, India Arin Consultancy Full time

    ITES / BPO / Operations / Customer Service / Telecalling Mumbai _Mumbai Western Suburbs_ March 7, 2024 - March 8, 2025 Financial Services **Job Overview**: - **Office Location (Area) **Mumbai - **Required Education **Commerce Graduate or equivalent degree - **Course Type **Full Time - **Min Required Experience (Years) **2 - **Max Required Experience...


  • Grant Road, Mumbai, Maharashtra, India Heritage Hotels and Resorts Full time

    **Schedule**: - Rotational shift (7am to 3pm & 12 pm to 9pm) **Experience**: **Total work: 3 years (preferred)** Work Location: Grant Road Mumbai **Job description** **RESPONSIBILITIES**: v SALES: 1. Serve as a brand ambassador, effec!vely promo!ng Physique 57 India's premier products and services to prospec!ve clients. 2. Engage proac!vely with...


  • Mumbai, Maharashtra, India Corporate Chemistry Full time

    Wish to work with an Asset Management Company, here is the opportunity at Goregaon location, Mumbai Position-PMS Operations(client servicing) Location - Goregaon, Mumbai Education -Graduation Experience -Min 2-3 years of experience in AIF AND PMS Operations Requirement - Expert in MS Excel Good Understanding of Financial Transactions Understanding of...


  • Mumbai, Maharashtra, India Corporate Chemistry Full time

    Wish to work with an Asset Management Company, here is the opportunity at Goregaon location, MumbaiPosition-PMS Operations(client servicing)Location - Goregaon, MumbaiEducation -GraduationExperience -Min 2-3 years of experience in AIF AND PMS OperationsRequirement -Expert in MS ExcelGood Understanding of Financial TransactionsUnderstanding of Basic...


  • Mumbai, India Client of Peopleplease Consluting Full time

    **Job**: Client interactions regarding project execution, payment collections, etc. **Skills**: Excellent spoken and written skills. MS Office **Salary**: ₹12,000.00 - ₹19,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...


  • Mumbai, Maharashtra, India DBS Bank Full time

    Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...


  • Navi Mumbai, India Chain IQ Group Full time

    Location: Navi Mumbai, IN- Date: Feb 13, 2023Chain IQ is an independent, global service company providing strategic, tactical and operational procurement for its clients. Chain IQ operates from its main centers - Zurich (headquarters), New York, London, Singapore, Bucharest and Mumbai / Pune - and is currently servicing more than 20 countries (including...