Field Collection Officer

7 months ago


Punjagutta Hyderabad Telangana, India Melda HR Services Full time

Job Description:

- Managing and monitoring delinquent account collection for the assigned portfolio.
- Managing a team of Field Officers.
- Managing field visits on timely basis
- Appointing, managing & developing collection vendors to ensure collections from delinquent customers.
- Ensuring call centre activities are supported by robust field management.
- Preparing MIS reports to provide feedback to seniors, viz. Collection, work flow
- Defining the parameters for evaluating and reviewing the pickup activities and implementing corrective actions.
- Putting vendor management in proper shape to ensure smoother operations.
- Formulating various processes related to customer services in initial phase and their compliance.
- Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations.

2. Minimum 2+Experience in Field Collections is Mandatory.

3. Communication Skills in English and Hindi is mandatory.

4. Should be a resident of Hyderabad

Work Shift Timings: 9:30AM-6:30PM (Day Shift)

Salary 4LPA + Incentives

**Job Types**: Full-time, Permanent

Pay: ₹390,000.00 - ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Field Collection: 2 years (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person


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