Field Collection Officer
5 months ago
Job Description:
- Managing and monitoring delinquent account collection for the assigned portfolio.
- Managing a team of Field Officers.
- Managing field visits on timely basis
- Appointing, managing & developing collection vendors to ensure collections from delinquent customers.
- Ensuring call centre activities are supported by robust field management.
- Preparing MIS reports to provide feedback to seniors, viz. Collection, work flow
- Defining the parameters for evaluating and reviewing the pickup activities and implementing corrective actions.
- Putting vendor management in proper shape to ensure smoother operations.
- Formulating various processes related to customer services in initial phase and their compliance.
- Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations.
2. Minimum 2+Experience in Field Collections is Mandatory.
3. Communication Skills in English and Hindi is mandatory.
4. Should be a resident of Hyderabad
Work Shift Timings: 9:30AM-6:30PM (Day Shift)
Salary 4LPA + Incentives
**Job Types**: Full-time, Permanent
Pay: ₹390,000.00 - ₹400,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Field Collection: 2 years (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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