Salesforce Administrator

2 weeks ago


Chennai, India Relevantz Technology Services India Pvt Ltd Full time

As Lead - Senior Salesforce Administrator, you’ll play a vital role at Relevantz. We are looking for a proactive individual that can help us continually improve and enhance our Clients' Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product roadmap.

Top Points:
Location: Work From Office (Chennai Location)
Years of Exp: 6 + Years
Notice: Immediate to 15 days

Required:

- Bachelor or Master Degree ( BE or equivalent / ME / M Tech)
- Strong Salesforce product knowledge and at least 8+ years’ of Salesforce Administration hands-on experience with [Sales Cloud or your Salesforce product]
- Certified Salesforce Administrator, Certified Platform App Builder
- Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
- Bachelor’s/Postgraduate degree B Tech / M Tech

**Responsibilities**

This is a varied business facing role, with the following responsibilities:

- Leading a team size of 5 plus and hands on experience in Scrum using Jira or equivalent agile methodologies and tools.
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Understanding of basic triggers/Apex code knowledge
- Understanding of LWC and using Lightning Framework
- Sandbox environment management
- DevOps/release management experience
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused or underutilized platform features
- Create a platform roadmap and define priorities, liaising with stakeholders
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user adoption
- New user and ongoing user training
- Technical documentation

**Salary**: ₹1,000,000.00 - ₹1,000,001.00 per year

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Salesforce Admin: 6 years (required)

**Speak with the employer**
+91 8667496115



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