Salesforce Administrator

3 weeks ago


Chennai, India Talentgigs Full time

Senior Salesforce Administrator

Exp:5+

Location: Chennai Teynampet

Notice period: Immediate joiner to 15days.

Shift: 2-11pm


Responsibilities

  • All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
  • Understanding of fundamental triggers/Apex code knowledge
  • Sandbox environment management.
  • DevOps/release management experience
  • Identify and gather requirements, translating them into best-practice, scalable solutions focused on exceptional user experience.
  • Identify unused or underutilized platform features.
  • Create a platform roadmap and define priorities, liaising with stakeholders.
  • Own the communication of any platform changes to end users and stakeholders.
  • Data management to improve Salesforce data quality, implementing rules and automation as needed.
  • Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
  • User support tickets
  • Monitor and improve user adoption.
  • New user and ongoing user training
  • Technical documentation
  • Management of integrated applications and third-party suppliers, including Conga, Gearset, ZoomInfo, LinkedIn Navigator, and more.
  • Manage and administer Salesforce platform, including configuration,
  • customization, and integration.
  • Develop and maintain Salesforce applications, custom objects, workflows, and
  • processes.
  • Collaborate with client to gather requirements and translate them into technical
  • solutions.
  • Implement and maintain Salesforce CPQ, DocuSign, and Salesforce NetSuite
  • integration.
  • Troubleshoot and resolve issues related to Salesforce platform and integrations.
  • Create and maintain technical documentation.
  • Perform data migration using Data Loader.
  • Configure and maintain Conga for document generation.
  • Utilize Salesforce Marketing Platform for marketing automation.
  • Design and implement process flows and workflows to optimize business processes.

Qualifications and Background

Required:

  • Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration hands-on experience with Sales Cloud
  • Certified Salesforce Administrator
  • Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder

Desirable:

  • Bachelor’s/Postgraduate degree or professional qualification

Knowledge, Skills, and Abilities

Required:


Preferable skills in CPQ, DocuSign, Salesforce NetSuite integration, Visual Studio,

Data Loader, Conga .



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