Inbound Voice Process

4 weeks ago


Mumbai Maharashtra, India ARS Process Solutions & Consultant Full time

**Handling calls**: Handle inbound calls from customers in different countries and time zones
- **Resolving issues**: Resolve customer queries, complaints, and grievances
- **Managing expectations**: Manage customer expectations
- **Documenting interactions**: Maintain accurate records of customer interactions using CRM software
- **Providing information**: Provide customer information
- **Updating databases**: Update customer databases
- **Collaborating**: Collaborate with team members to achieve daily targets and goals
- **Maintaining quality**: Maintain quality standards
- **Escalating issues**: Escalate issues
- Having Experience in International voice process

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift

Work Location: In person

**Speak with the employer**
+91 7869416515


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