Inbound Voice Process

**Handling calls**: Handle inbound calls from customers in different countries and time zones - **Resolving issues**: Resolve customer queries, complaints, and grievances - **Managing expectations**: Manage customer expectations - **Documenting interactions**: Maintain accurate records of customer interactions using CRM software - **Providing information**:...

customer care-inbound voice process for reputed BPO MNC Answering customer enquiries over the phone Handling customer complaints and resolving issues and conflicts Providing customer support and guidance Promoting the company’s products and services Engaging customers in positive conversations Upselling other products to customers Landmark - Oberoi...

Nature of job - Inbound customer service Job Profile - Has to resolve a query regarding Vodafone & Idea Service Department Requirements: Graduate Fresher with excellent communication skills ( Sal-19k inhand) HSC/Graduate+ 6 months BPO experience (Sal - 19k inhand) Linguist - Tamil, Gujarati, Telugu, kannada, Punjabi + 6 months experience (Sal -17 to 21k...

Hiring for International voice process - Inbound / Outbound calls - cab facility - Execellent English communication skills - Next day Joining - Virtual Interviews **Job Types**: Full-time, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Commuter assistance - Health insurance Schedule: - Rotational shift - UK shift - US...

Role : International Inbound Process Experience : Min 1 year in to International Voice Process Location : Airoli (Mumbai) Salary : 7 LPA Notice : Immediate Shift : US Shift Education : Graduation **Experience**: - Total: 1 year (required) - International voice process: 1 year (required) Work Location: In person **Speak with the employer** +91...

WIPRO UHG Inbound Voice Process (US Healthcare ) **Graduate/HSC** **Fresher** with Excellent communication skills **Any BPO Experience with complete documents available will be added advantage.** Fix Night Shift (6 PM to 3 AM) - Saturday & Sunday Fixed Off Mode of Interview - **Face to face** **Location **- Airoli, Navi Mumbai **Experience**: - total...

Position: International Inbound Voice Location: Pune **Salary**: 26k to 28k Role & responsibilities - Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services. - Manage International inbound customer calls with a focus on providing exceptional service and resolving...

WeHire Talent Solutions us hiring for: Process - Assurant (US Process) Sub function - Semi voice & Inbound Voice General criteria - Age - up to 34 Education & Experience - Minimum HSC + 1 yrs of Bpo exp on papers / Graduates + any years of exp / Graduate freshers. Location - Jogeshwari, vashi Type - Work from office Shift timings - US shift (5.30 -...

**Speciality -**Graduation/Post Graduation - **Position -**we have opening for Voice Process (Inbound & outbound) - **Qualification -**Graduation/ Post Graduation in Management - **Experience -**0-4 - **Desired Skills Required -**Calling,

Process : International Voice Process: - Shield(Customer Retentions) Shift Window : 24/7 (Any 9 Hrs) Working Days : 5 Days Working Week Offs : Any Two (Rotational week offs) Location - Ghansoli Graduate/Undergraduate with minimum 6 months Inbound/Outbond Voice Experience Mandatory Voice Selects Only(Excellent English Communication) Salary Inhand...

**Qualifications and Skills** - Strong communication skills - Ability to work in a fast-paced environment - Good listening skills - Knowledge of BPO processes - Experience in cold calling - Call center development knowledge **Roles and Responsibilities** - Handle voice process tasks efficiently - Engage in inbound/outbound calls - Provide excellent customer...

**Job Overview** **Qualifications and Skills** - Communication Skills - Active Listening - Customer Service - Problem Solving - Time Management - Adaptability - Patience - Teamwork **Roles and Responsibilities** - Handle inbound and outbound voice processes professionally - Provide excellent customer service through phone interactions - Follow scripts and...

VOICE PROCESS Pure Customer Service Inbound Voice Process Rotational Shifts (5 Days Working / 2 days Off) **Salary**: - upto 30 k + Incentives Work Location : Malad Eligibility: Excellent Communication is must **Job Type**: Fresher **Salary**: ₹20,000.00 - ₹30,000.00 per month Schedule: - Night shift - Rotational shift **Experience**: -...

Nature of job - Inbound customer service Job Profile - Has to resolve a query regarding Vodafone & Idea Service Department Requirements: Graduate Fresher with excellent communication skills ( Sal-19k inhand) HSC/Graduate+ 6 months BPO experience (Sal - 19k inhand) Linguist - Tamil, Gujarati, Telugu, kannada, Punjabi + 6 months experience (Sal -17 to 21k...

Voice Process Mumbai Location - powai, Airoli, Thane Qualifications and Skills Excellent communication skills Active listening Problem-solving Customer service Empathy Patience Ability to work under pressure Roles and Responsibilities Handle inbound and outbound calls efficiently Resolve customer queries and issues promptly Demonstrate excellent...

*Process : International Retentions process Shift Window : 24/7 *Working Days : 5* Week Offs : Any two (Rotational week offs) Location - Ghansoli Graduate/Undergraduate with minimum 6months Inbound Voice Experience Mandatory Voice Selects Only(Excellent Communication) Salary upto 30K Inhand depending on the last drawn package + Incentives Round of Interviews...

PROCESS : FALCON Vodafone international We are hiring for a new process (Falcon). customer support process with 24*7 shift with 5 days working with 2 rotation offs. Interview mode : Virtual Pure Inbound Process Qualification: - HSC or Graduate any Experience (voice) Shift Timing : 24*7 (Rotational any 9 hours). Working Days : 5 Week Offs : Any 2...

Voice Process Qualifications and Skills Excellent communication skills Active listening Problem-solving Customer service Empathy Patience Ability to work under pressure Roles and Responsibilities Handle inbound and outbound calls efficiently Resolve customer queries and issues promptly Demonstrate excellent communication skills Provide...

Job Position: - Domestic Voice Process Executive Location**:Mumbai** Roles & Responsiilities: We are hiring for Domestic Voice process (Inbound) Shift timing :8am to 8pm (9hr shift) 6 Days working (including Sunday) Work from office. Only Graduate/ freshers can also apply Good English Communication People management skill. Handling calls & Solving...

**We are Hiring!!!** **Role**: Customer Support Executive **Process**: International voice process **Experience**: Fresher / Experience **Working days**: 5 days working & Rotational shifts **Languages**: Good Communication skill in English **Qualification** : HSC / Graduate **Salary Range** : 16k - 29k **Location**: Airoli, Navi Mumbai. Looking for...