Inbound Process
3 months ago
**Hello,**
**Greeting from Kotak Life Insurance**
**Job Role****:
- Inbound Voice Process**
**Contact Person - 8329688957 (Preeti Bhore)**
**Venue** **Building No. 21,7th Floor, Infinity Park, Off Western Express Highway, Goregaon-Mulund Link Road, Goregaon East, MUMBAI, Maharashtra, India-**
**Responsibilities**:
- Taking inbound calls to ensure that due procedure and quality standards are strictly adhered to.
- Attend training session and take support, wherever required
- Ensuring adherence to quality standards.
- Ensure that clients / customers are happy and satisfied at all times by providing prompt response & resolutions to their challenges at all times.
- Cross Sale and Upsell
**Eligibility Criteria**
- Graduation is mandatory
- Minimum 1 year of experience
**Salary**: ₹100,000.00 - ₹425,000.00 per year
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Work Location: In person
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