Customer Support Hotels
2 weeks ago
**ABkps Outsourcing Pvt Ltd**
FRONT DESK SERVICE PROVIDER FOR HOTELS
**Job Title : FRONT DESK AGENT For U.S. Based Hotels**
**-->Job Duties and Responsibilities**
- Virtual check in/check out.
- Coordinating with the ground staff of the Hotel.
- Answer and address incoming phone calls in a timely and polite manner
- Clearly determine the purpose of the call. Efficiently manage multiple phone calls.
- Deal with queries and provide correct information
- Take reservations
- Handle modifications or cancellations of existing reservations
- Handle and resolve guest complaints
- Be able to answer any questions relevant to a guest's reservation, hotel amenities, driving
directions, area information, billing questions, etc.
- Take and deliver messages accurately and completely.
**-->Qualifications**
- High school diploma
- knowledge of administrative and clerical procedures
- knowledge of customer service principles and practices
- Be able to work overnight
**Skills**
- Strong Verbal and Written communication skills (English)
- Attentive listener
- Professional personal presentation
- Customer service oriented
- Organized
- Stress tolerance
- Show Initiative
- Problem solver
**Available shifts: (7:00AM -3:00PM, 3:00PM - 11:00PM & 11:00PM - 7:00AM)**
**(6 days working a week, rotational week off)**
**Location : Surat**
**Salary : 15,000-22,000**
**Freshers are can apply.**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Shift allowance
Ability to commute/relocate:
- Dindoli, Surat - 394210, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
-
Frontdesk and Customer Support
4 weeks ago
Parvat Gam, Surat, Gujarat, India Abkps outsourcing PVT.LTD Full time**ABkps Outsourcing Pvt Ltd** FRONTDESK AND SUPPORT **Job Title : FRONT DESK AGENT For U.S. Based Hotels (Onsite Position)** **-->Job Duties and Responsibilities** - check in/check out. - Coordinating with the ground staff of the Hotel. - Answer and address incoming phone calls in a timely and polite manner - Clearly determine the purpose of the call....
-
Job Trainee: Hotel/resort
1 month ago
Surat, Gujarat, India Paradigm Consultancies Full timeWe are hiring Job Designation: Job Trainee: Hotel Industry Job Location: Igatpuri Maharashtra **Salary**: 10,000 - 15,000 Experience: Freshers or 6 months training in hospitality Education: High school diploma or equivalent; pursuing or completed a degree in hospitality management. Skills required: - Excellent communication and interpersonal skills. -...
-
Hotel Ambassador/ Gre- Hotel Membership Sales
1 month ago
Ahmedabad, Gujarat, India Neo Staffing & Solutions Full time**Job Summary** To plan and carry out Member Servicing and New Membership Lead generation activity in the Hotel to ensure a very high level of Member Satisfaction and target levels of lead generation. Support the Direct Sales Team when required. Hotel Coordinators Responsibilities and Accountabilities 1. Welcome and meet guests and Members during meal times...
-
Front Desk Hotel Receptionist
1 month ago
surat, India Elite Solutions Full timeCandidate must have solid written and verbal communication skillFluency in English(US English Pronunciation)UG in any fieldAbility to maintain a positive, friendly attitude even under high pressureExcellent organizational and multitasking skillsProfessional attitude and appearanceResolve customer complaints, support with follow up session booking,...
-
Customer Onboarding and Support Executive
1 month ago
Surat, India eZee Technosys Pvt. Ltd. Full time**Job Responsibilities (but not limited to)**: - **Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - **Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - **Training**: Provide comprehensive...
-
Digital Marketing Executive
1 month ago
Ahmedabad, Gujarat, India Pride Hotels Full time**Required Fluent English & Hindi Communication withgood Knowledge of Digital Marketing platform like Social media promotion.** 1. Recommends and defines operational objectives and develops specific short-and long-term plans to achieve organizational growth & Provides guidance and focus to the department to develop and implement business plans 2....
-
Travel Service Executive
1 month ago
Majura Gate, Surat, Gujarat, India The Proxperts Full time**Key Responsibilities**: **Client Consultation**:Communicate with clients to understand their travel preferences, budget, and requirements. Provide expert advice on suitable flight options, hotel accommodations, and packaged tours. **Booking and Reservation**:Book flights, hotels, and packaged tours according to client preferences. Secure reservations,...
-
Customer Support Executive
4 weeks ago
Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full timeStrong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous customer support experience is a plus. Positive attitude and...
-
Customer Support Executive
1 month ago
Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full timeStrong problem-solving skills. Fluent in English, both verbal and written. Exceptional communication abilities. Customer-centric mindset. Quick learner and adaptable. Basic computer skills. Ability to work in a fast-paced environment. Team player with good collaboration skills. Previous customer support experience is a plus. Positive attitude and...
-
Customer Support Executive
1 month ago
Surat, Gujarat, India FlightPath Travel Full timeA customer support executive supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: Maintaining a positive, empathetic,...
-
Customer Support
4 weeks ago
Surat, India FlightPath Travel Full timeA customer service Advisor supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Customer Service Responsibilities**: - Maintaining a positive, empathetic,...
-
Hotel Supervisor
1 month ago
Ahmedabad, Gujarat, India Jay Maharaj Job Placement Full timeJob Location - Africa ( Congo ) Profile - Hotel Supervisor Salary - 60000 +Food + Accommodation Responsibility - Making sure employees that report to you meet performance expectations. - Giving instructions or orders to subordinate employees. - Ensuring that the work environment is safe, secure and healthy. - Meeting deadlines. - Approving work hours. -...
-
Customer Support
6 days ago
Gujarat, India Million Minds Management Services Full timeDepartment : others Location : Gujarat Salary : 15000 - 18000 Lpa Contact Person : vidisha singh (9667763669) **Job description**: Job Profile -Customer Support Role and Responsibility - Good Coordination with customer you will make Mis Report. And Data pulling also And record all Data. Timing -9 Am to 6.30 pm Monday to Saturday working. **Key...
-
Customer Support Executive
1 month ago
Surat, Gujarat, India VETRON IT SERVICES Full timeWe are looking for a Customer Support executive. **Responsibilities** - Providing excellent customer service. - Using good communication skills and problem-solving skills. - Resolving complaints from unhappy customers. - Ensuring complete information is recorded. - Completing various roles and tasks within the given time. - Solving problems creatively when...
-
Customer Support Representative
1 month ago
Surat, India Talent Optimizer Services Full timeWe are seeking a friendly and customer-focused individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. **Responsibilities**: - Serve as the main point of contact...
-
Customer Support Executive
1 week ago
Bhatar, Surat, Gujarat, India Netsol IT Solutions Pvt. Ltd. Full time**Responsibilities**: - Diagnose and troubleshoot technical issues related to our products or services. - Collaborate with cross-functional teams to resolve complex technical problems. - Escalate unresolved issues to the appropriate internal teams and follow up until resolution. - Document and maintain records of customer interactions, technical issues, and...
-
Executive-hotel Accounts
4 weeks ago
Gota, Ahmedabad, Gujarat, India Praveg Communications (India) Limited Full time**Responsibilities** - Support bookkeeping activities - Preparation of reconciliation and schedules - Proven work experience as a Financial Accountant - Knowledge of MS Excel, TALLY - In-depth understanding of business bookkeeping procedures - Solid knowledge of accounting regulations - Excellent math skills with an attention to detail - Time-management...
-
Customer Support Executive
4 weeks ago
Surat, India La Hagora Full timeTechnical Support Officer **Responsibilities**: **Troubleshoot and Resolve Technical Issues**: Identify and implement hardware and software solutions to resolve customer issues promptly. Document and track customer issues and resolutions in a ticketing system, ensuring accurate and up-to-date records. **Technical Problem-Solving**: Diagnose and repair...
-
Customer Care
4 weeks ago
Surat, Gujarat, India Furniture World UK Full time**Job Summary** - UK based company dealing with customers of online store - Follow up (with suppliers & courier) to ensure that appropriate actions are taken on customers' requests. - Ability to listen carefully and understand British accent **Responsibilities and Duties** - Answer calls professionally to provide information about products, take/ cancel...
-
Customer Support Executive
7 days ago
Surat, Gujarat, India ADVIKA Full timeCustomer care service experience will be preferable. Job - Customer Feedback Report manage. Good knowledge of Excel. Immediate joiner preferred Minimum HSC will be qualified. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Schedule: - Day shift **Experience**: - Customer service: 1 year (required)